Recent Why SERVPRO Posts

SERVPRO Using New Sanitizing Practices

6/20/2022 (Permalink)

Our industrial hygienists are out on the front lines battling COVID-19. Our team, led by John Carter, is working with existing clients and public health officials to develop cleaning protocols to decontaminate buildings impacted by the virus. They are dedicated to working with other front-line workers and personnel fighting this pandemic. We want to thank everyone currently working hard to make our communities safe for all of us again.

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-236-3553, we are always here to help.

Choosing A Good Water Damage Restoration Company

6/4/2022 (Permalink)

Servpro van by the beach Trained and experienced technicians are a must when choosing a good restoration company.

The reality of a Floridian: tourists, beautiful beaches, seeing an alligator in our backyards almost as often as we see squirrels, questions like “Do you go to Disney all the time?”, and… storms. Lots and lots of storms.

So if you get water damage, no matter the cause, it’s not usually that surprising. It sure isn’t fun, though. You should know that if water damage, for even 24-48 hours, your chances of experiencing secondary damage such as mold is very likely. By acting quickly when you experience water intrusion, you’ll not only reduce the possibilities of further damage, but you’ll also lower the potential of getting a denied insurance claim. By not taking fast action when you experience water damage, you are risking potential higher costs involved in repairs as well as health hazards for you and your family.

But with so much competition in water restoration, how do you know who does good work, who is fair, and most importantly, who will take good care of your property?

Educate Yourself on What a Good Restoration Company Should Do

After water damage, time is of the essence. By researching companies ahead of time, you are taking preventative measures to help protect your property in the event of water damage. Keep their phone number with any other emergency contacts in your cell phone. That way you are prepared. They should assess the situation at no cost to you. Other things to consider:

  • Check out their reviews on Google.

Google is the most used search engine on the internet. They want to stay #1. In order to stay THE go-to search engine, Google gives the most accurate data possible when someone searches. That goes for the reviews too. When in doubt, check out the company’s Google Reviews.

  • Do they offer 24/7 emergency services?

If they don’t answer when you call, and you leave a message, they should call back within just a few minutes. If they don’t answer, and they don’t call back within a few minutes, don’t use that company. Again, time is of the essence.

  • Are they able to solve all the issues you might have with water and mold?

If a water damage restoration company discovers mold in your home when drying out issues with water damage, make sure that they have the qualified training, certifications, and equipment to handle it. Their technicians should all be trained and certified by the IICRC (Institute of Inspection, Cleaning and Restoration Certification). Ask to see credentials. IICRC sets the standards for the Restoration Industry. They have rigorous training and certification processes. If the technicians are not certified by the IICRC, go somewhere else.

If you have suffered property damage due to flooding or water intrusion, call SERVPRO for immediate help, a quick response, and a free estimate today.



Gain Restoration Peace of Mind with Trained, Certified Experts

7/8/2021 (Permalink)

If you get sick, you go to a trained medical professional to back to optimal health. If something happens to your home or business in Haines City/Polk City, FL, don’t leave restoration up to chance. Count on trusted, certified restoration experts to handle any property damage, from flooding to mold to fire. Finding the right help means finding the right help that adheres to the Institute of Inspection Cleaning and Restoration Certification standards.

What Is IICRC?

For nearly 40 decades, this nonprofit has globally become an industry leader for setting standards and certifying technicians. To achieve a mitigation certificate, technicians take specialized classes on standards and techniques and are required to pass an exam. Afterward, they maintain certification through ongoing training. Areas of certification include:

Cleaning – Subspecialties include carpeting, flooring, leather cleaning, masonry, upholstery, rugs, and general cleaning.

Inspection – Technicians are trained to inspect all types of flooring, including wood, marble, laminate, tiles, carpet, and stone.

Restoration – This training focuses on techniques for microbial remediation, structural drying, fire and smoke damage, odor, water damage, commercial drying, and health and safety.

Why Training Matters

The lingering effects of water, smoke and fire damage can cause further problems and create unpleasant environments. When a storm happens or a fire breaks out, you want to fix it and forget it. SERVPRO prides itself on having IICRC certified professionals, as well as provides its own training to ensure every franchise has experts to handle any disaster. Along with learning the best techniques, they are also trained on using innovative equipment to ensure that mold, smoke, water or other damage is eradicated. Our ongoing franchise training means that no matter what you are facing, we can make it “Like it never even happened.”

While some situations may seem like they can be taken care of on their own, some damage to a property can remain hidden. Instead of hoping for the best, get the best to get your property back into pristine condition without any worry.

ERP's and Why They Are Important

7/5/2021 (Permalink)

Being a business owner can have many responsibilities, and you may have to take on multiple roles.

In most cases, disaster is the last thing you are thinking about, but every business owner, regardless of how new or old your business is, should have a plan and guide for what to do in the event of a disaster.

SERVPRO of Haines City/Polk City offers a free community service called the "Emergency Ready Plan", or an ERP.

ERP's are handy little guides that we make at SERVPRO that contain basic information regarding your property, who owns the property, and where your emergency shut off locations are.

We document and photograph where your electrical, water, and gas shut offs are, as well as your sprinkler system and security system. We also have the contacts for those utilities companies in the event that you must make contact.

Key contacts are also listed in the ERP, such as the owner, the insurance agent for the property, the SERVPRO representative, and the managers of the building.

The emergency contacts and services page has the fire department and police department's emergency and non-emergency numbers as well, that way, if contact is needed, you know where to find all those phone numbers and contact points.

It's very beneficial to have an ERP because although the business owner might know where everything is and who to contact, your employees might not know. Having a guide like this can help so much if the business owner is not present.

ERP's are very convenient as well, we are able to provide a paper copy, and we can provide a digital version on the Ready Plan app! Which makes ERP's very easy to access in times of need.

When you run a business, it's good to prepare for not just the next day's shift, but for the things that happen unexpectedly.

SERVPRO of Haines City/Polk City is always here to help!

How To Design an Escape Plan for Your Office

7/3/2021 (Permalink)

Steps to Create a Fire Escape Plan for Your Office

One of your top concerns about your office building is probably the safety of the people who work there. While you may not like to imagine a fire breaking out in your commercial building in Haines City/ Polk City, FL, thinking ahead can help you prevent fires and keep employees safe if a fire does occur. The following steps can help you come up with an effective fire escape plan for your office.

1. Post Fire Prevention Strategies

The best emergency escape plan is one you never have to use. If you can prevent fires in the first place, you protect both your building and your people. Make sure everyone knows where the fire extinguishers are and how to use them. Post fire safety pointers such as a reminder to turn off burners in the staff break room. Make sure everyone in the building knows how avoid electrical fires and how to store flammable liquids safely.

2. Plan Escape Routes

Despite your best efforts, a fire may break out in your building at some point. If that happens, you will need a fire escape plan that gets people outside in an organized and efficient manner. When plotting the best route, take into account the path firefighters will likely need and be sure to keep it clear.

3. Assign Emergency Tasks

It's important for everyone to know what their roles are in an emergency. Your plan should include assigned tasks such as who is in charge of communicating with emergency personnel and fire restoration experts as well as who is responsible for making sure that everyone is accounted for.

4. Practice the Plan

Once you have a solid plan on paper, you need to put it into action. Host regular fire drills so that everyone can walk through the emergency protocol and understand how it works.
A fire in your office is a possibility regardless of how careful you are. Having a good fire escape plan can help keep everyone in your building safe.

Choosing a Mitigation Company After a Fire

7/2/2021 (Permalink)

If you find your business has experienced fire damage, knowing what to do can feel overwhelming. After the emergency crews are done, you may be left with fire and water damage and wonder where to turn for help. Luckily, there are professional companies that handle the entire cleaning and restoration process regardless of the type of damage or structural repair needed. Here are five steps most fire restoration companies use to seamlessly return your business to its pre-fire condition.

1. Assessing the Damage

When you place a call to an insurance adjuster, they are likely to state that mitigation repair costs will be covered after paying a deductible. The restoration company will send a team to assess the damage and create an action plan.

2. Keeping the Area Protected

If your building is missing areas of the roof, outer wall, or windows, water could enter and cause more damage before the cleanup crews begin work. To prevent further water damage, the onsite team may install tarps to protect these areas.

3. Removing Water

Fire damage may not be the only problem your building faces. Water damage can also occur as a result of extinguishing the fire. Clean up teams may extract the water and use industrial blowers to dry the area quickly.

4. Cleaning Smoke and Soot

Now that the area is dry, the team may begin cleaning soot and ashes. If needed, they may use techniques to sanitize and remove smoke odors.

5. Returning the Area to Normal

As the last step in returning your business to normal, fire mitigation experts will repair items that can be fixed and replace items that cannot. During this phase, they may repaint walls or install new carpet. 

Working with a professional mitigation company after fire damage allows you to have a single point of contact throughout the entire process. They know what needs to be done to get your business looking and smelling like the fire never even happened.

5 Pieces of Equipment Used in Mold Remediation

7/2/2021 (Permalink)

For a homeowner with a mold remediation project in Haines City/ Polk City, Florida it’s important to know what safety equipment to wear when in the proximity of the contaminated space during the remediation process. Fortunately, your local mold remediation professionals can show you what tools and equipment they expect to use. Here are five things you may see, from face masks to shoe covers.

Gloves

When working in areas of mold damage, gloves should be worn at all times. This will help prevent skin contact with the mold spores. Gloves can come in a variety of materials and styles, so it’s important to talk to a professional about which kind he or she recommends.

Coveralls

You may also see your remediation professionals wearing coverall suits of some kind. These suits are worn over regular clothing and can be removed when leaving the contaminated area to prevent the spread of spores.

Masks

Professionals will also often wear face masks when working with mold. This helps prevent breathing in spores, which can lead to some health effects.

Goggles

Goggles are also commonly worn to help prevent mold spores, dust, and other debris from getting into the workers' eyes. There are many types of goggles, so you may want to talk to your remediation professional about what he or she recommends.

Shoe Covers

Shoe covers are also often utilized during mold remediation. Similar to coveralls, they are worn over the shoes while in the contaminated area and then removed when the worker leaves the area in order to prevent the spreading of spores.

The protective equipment your restoration professional recommends should be used at all times when in the contaminated area. These include gloves, coveralls, face masks, goggles, and shoe covers. It’s important to have the proper safety equipment both for your own health and to help prevent the spreading of mold spores to other areas of the home.

Is Your Business Prepared?

6/7/2021 (Permalink)

Up to 50% of businesses never reopen following a disaster. This usually happens because the amount of damage was too large and too expensive to recover from. Your business should be prepared to minimize the damage to your business so that doors can open back for business.  

There are a few things you can do make sure your establishment is ready.

Continuity Plan

Business that do reopen after a disaster most had a preparedness plan. You must identify the components of your business that are essential for it to continue running. Prepare a plan with the appropriate staff as well. Your staff must know who and what should happen in the case of an emergency.

Prepare your Emergency Plan

Have a plan in place. Letting SERVPRO prepare an Emergency Ready Plan (ERP) will help minimize the damage by having a quick response to an emergency. Knowing what and when to do will ensure that the right steps are taken.  Something as simple as just knowing where the shutoff valves can save you from extensive water damage.

Review Your Insurance

Make sure you are familiar with your insurance. You need to know who to call when you need answers regarding your business. Understanding your policies will help you be able know what is not covered and reassess if your needs require more coverage.

Cyber Security

The physical damages to your property but also internal damage to important files and data. Be sure to have all your data backed up.

SERVPRO Using New Sanitizing Practices

4/3/2020 (Permalink)

Worker using sanitizer

Our industrial hygienists are out on the front lines battling COVID-19. Our team, led by John Carter, is working with existing clients and public health officials to develop cleaning protocols to decontaminate buildings impacted by the virus. They are dedicated to working with other front-line workers and personnel fighting this pandemic. We want to thank everyone currently working hard to make our communities safe for all of us again.

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-236-3553, we are always here to help.

Community Festival 2020

4/1/2020 (Permalink)

Supporting the community and getting our brand out in the general public

We here at SERVPRO of Haines City/Polk City would like to thank everyone who attended the 6th annual Community Fest in Winter Haven's lovely park.  

A great time was had by all.  We met a lot of great people and saw many new faces.  We hope to see you all there next year and for many years to come.

First of all, thank you everyone that came out to join us for the Community Fest in Winter Haven and for the Winter Haven Chamber of Commerce for having us back again. To give a number on how many great people, 6,000- 7,500 attended the event.

SERVPRO would like to remind you that we are a fire, water and mold restoration company.  Due to the unforeseen outbreak that is happening around the world, we are now offering sanitation services for both commercial and residential properties. We also offer a lot of other great services like Deep cleanings and Bio-hazard Cleanups. If you have a question regarding any of our services please give us a call. We are always here to help. 

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Re-mediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-551-5004.

2019 Winter Haven Chamber of Commerce Community Festival

4/1/2020 (Permalink)

We here at SERVPRO of Haines City/Polk City would like to thank everyone who attended the 5th annual Community Fest in Winter Haven's lovely new park.  

A great time was had by all.  We met a lot of great people and had a lot of fun with the kids.  We hope to see you all there next year and for many years to come.

First of all, thank you everyone that came out to join us for the community fest in Winter Haven. We got a lot of great photos and met some pretty amazing people of our community. To give a number on how many great people, 5,000- 6,000 attended the event.

SERVPRO would like to remind you that we are a fire, water and mold restoration company. We also offer a lot of other great services like Deep cleanings, carpet cleaning and Bio-hazard Cleanups. If you have a question regarding any of our services please give us a call. We are always here to help. 

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Re-mediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water , we are always here to help.  Call:  863-236-3556

Why SERVPRO YouTube Video with Franchise Owners Chris and Jennifer Brill

4/1/2020 (Permalink)

When water damages you home or business time is critical, and shopping for a contractor is not a luxury you can afford. Chris Brill who owns SERVPRO of Haines City/Polk City along with his wife Jennifer were recently interviewed and asked about tips on how to select a water restoration contractor. Click the link to see what his suggestions are:

https://www.youtube.com/watch?v=OPHCGCFVWrQ

SERVPRO of Haines City/Polk City is always here to help, and if you feel the video is helpful, please "like it". 

If you have any questions regarding any issue regarding water, fire, mold or bio-hazard clean-up don't hesitate to contact us at 863-236-3553

All SERVPRO franchises are independently owned and operated, let us show you we strive to be the Premier Restoration Company in Central Florida.

Water Damage May Cause Mold Damage

4/1/2020 (Permalink)

When your Haines City/Polk City business has water damage from flooding or leaks, you need the company that can respond immediately and has the expertise and equipment to properly restore your property. SERVPRO of Haines City/Polk City uses advanced water damage inspection and extraction equipment to help them find the moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

It only takes a small water leak, or even excess humidity, for mold to form in your Winter Haven business. Then, mold can spread quickly through the property in as little as 48 hours. Mold can produce allergens and irritants, and it has the potential to cause other health effects. If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to re-mediate your mold infestation.

SERVPRO would like to remind you that we are a fire, water and mold restoration company. We also offer a lot of other great services like Deep cleanings, carpet cleaning and Bio-hazard Cleanups. If you have a question regarding any of our services please give us a call. We are always here to help. 

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Re-mediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water, we are always here to help.  Call:  863-236-3553

2020 Hurricane Season

4/1/2020 (Permalink)

The 2020 hurricane season is right around the corner. Are you prepared? With the catastrophic winds and rains from Hurricane Irma, many families and businesses suffered. With families trying to rebuild their homes and companies are putting their businesses back together it’s easy to get sidetracked from the upcoming season. Be prepared! Know where to go and what to do in case of an emergency. Give us a call if your home has water, fire or mold damage. We can help!

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Re-mediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-236-3553, we are always here to help.

COVID-19 Information & Guidelines for Cleaning and Sanitation

3/16/2020 (Permalink)

With all the information about COVID-19 being dispersed, SERVPRO would like to share some thoughts about the virus and clean-up methods.

            ABOUT 2019 COVID-19

Coronaviruses (CoV) are a large family of viruses that cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS-CoV) and Severe Acute Respiratory Syndrome (SARS-CoV). A novel coronavirus (nCoV) is a new strain that has not been previously identified in humans. The CDC is responding to an outbreak of respiratory disease caused by a novel (new) coronavirus that was first detected in Wuhan City, Hubei Province, China and which has now been detected in 50 locations internationally, including cases in the United States. The virus has been named “SARS-CoV-2” and the disease it causes has been named “coronavirus disease 2019” (abbreviated “COVID-19”).

 IMPORTANT INFORMATION

  • SARS-CoV-2 contamination requires thorough cleaning and disinfection of all surfaces and materials within the affected area.
  • Hard Surfaces can be disinfected
  • Soft Surfaces can be sanitized
  • Be sure to pay special attention to common use areas where SARS-CoV-2 can be easily spread and where cross contamination may occur.
  • Currently there are no disinfectants that have been tested specifically for this particular emerging viral pathogen. The CDC is recommending a labeled Hospital Grade disinfectant with claims against similar type organisms to SARS-CoV-2. SERVPROXIDE has demonstrated effectiveness against viruses similar to 2019-nCoV on hard non-porous surfaces. Therefore, this product can be used against SARS-CoV-2 when used in accordance with the directions for use against Norovirus Feline Calicivirus** on hard, non-porous surfaces. In addition, SERVPROXIDE currently has EPA approved claims for Feline coronavirus (Strain WSU 79-1683, ATCC VR 989**) and Canine coronavirus (Strain 1-71, ATCC VR-809**). More product specific information can be obtained on the Technical Data Sheet & SDS.
  • Consider HVAC and sanitation claims when evaluating a disinfectant
  • As with all emerging type pathogens proper PPE (personal protection equipment) use is of the utmost importance.

At SERVPRO of Haines City/Polk City, we are always here to help. If we can be of help don’t hesitate to reach out to us.

Mold Remediation Licensed

4/10/2019 (Permalink)

There are many different types of mold, knowing what type you are dealing with can answer many questions and help you decide if a professional re-mediator is right for you. SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Re-mediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. We do everything from testing, to re-mediating and to putting everything back to the way it was. Mold is nothing to play with, if disturbed the spores can spread. Do not hesitate to ask us some questions.

SERVPRO of Haines City/Polk City makes it "Like it never even happened." Give us a call to find out more about the services we offer.

Call:  863-236-3553

Winter Haven Community Fest 2019 Follow-up

4/2/2019 (Permalink)

SERVPRO Booth at 2019 Winter Haven Community Fest

We here at SERVPRO of Haines City/Polk City would like to thank everyone who attended the 5th annual Community Fest in Winter Haven's lovely new park.  

A great time was had by all.  We met a lot of great people and had a lot of fun with the kids.  We hope to see you all there next year and for many years to come.

First of all, thank you everyone that came out to join us for the community fest in Winter Haven. We got a lot of great photos and met some pretty amazing people of our community. To give a number on how many great people, 5,000- 6,000 attended the event.

SERVPRO would like to remind you that we are a fire, water and mold restoration company. We also offer a lot of other great services like Deep cleanings, carpet cleaning and Bio-hazard Cleanups. If you have a question regarding any of our services please give us a call. We are always here to help. 

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Re-mediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water , we are always here to help.

Community Fest 2019 Follow-Up

3/28/2019 (Permalink)

Community Fest 2019

We here at SERVPRO of Haines City/Polk City would like to thank everyone who attended the 5th annual Community Fest in Winter Haven's lovely new park.  

A great time was had by all.  We met a lot of great people and had a lot of fun with the kids.  We hope to see you all there next year and for many years to come.

First of all, thank you everyone that came out to join us for the community fest in Winter Haven. We got a lot of great photos and met some pretty amazing people of our community. To give a number on how many great people, 5,000- 6,000 attended the event.

SERVPRO would like to remind you that we are a fire, water and mold restoration company. We also offer a lot of other great services like Deep cleanings, carpet cleaning and Bio-hazard Cleanups. If you have a question regarding any of our services please give us a call. We are always here to help. 

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Remediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water , we are always here to help.

You Tube Interview with Chris and Jennifer Brill

3/28/2019 (Permalink)

When water damages you home or business time is critical, and shopping for a contractor is not a luxury you can afford. Chris Brill who owns SERVPRO of Haines City/Polk City along with his wife Jennifer were recently interviewed and asked about tips on how to select a water restoration contractor. Click the link to see what his suggestions are:

https://www.youtube.com/watch?v=OPHCGCFVWrQ

SERVPRO of Haines City/Polk City is always here to help, and if you feel the video is helpful, please "like it". 

If you have any questions regarding any issue regarding water, fire, mold or bio-hazard clean-up don't hesitate to contact us at 863-236-3553

All SERVPRO franchises are independently owned and operated, let us show you we strive to be the Premier Restoration Company in Central Florida.

Water Damage and Mold Remediation

3/28/2019 (Permalink)

When your Haines City/Polk City business has water damage from flooding or leaks, you need the company that can respond immediately and has the expertise and equipment to properly restore your property. SERVPRO of Haines City/Polk City uses advanced water damage inspection and extraction equipment to help them find the moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

It only takes a small water leak, or even excess humidity, for mold to form in your Winter Haven business. Then, mold can spread quickly through the property in as little as 48 hours. Mold can produce allergens and irritants, and it has the potential to cause other health effects. If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to re-mediate your mold infestation.

Licensed Mold Re-Mediator

3/28/2019 (Permalink)

There are many different types of mold, knowing what type you are dealing with can answer many questions and help you decide if a professional re-mediator is right for you. SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Re-mediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. We do everything from testing, to re-mediating and to putting everything back to the way it was. Mold is nothing to play with, if disturbed the spores can spread. Do not hesitate to ask us some questions. SERVPRO of Haines City/Polk City makes it "Like it never happened." Give us a call to find out more about the services we offer.

Call:  863-236-3553