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Fire & Water - Cleanup & Restoration

Archived Blog Posts

SERVPRO: Your Experts in Commercial Water Damage

6/13/2022 (Permalink)

If you have recently become a victim of commercial water damage in Florida, you may be wondering what you can do to mitigate your damages. There is a critical period in which certain actions must be taken to preserve as much of your property as possible and to decrease any risks when water damage has occurred in a commercial space.

Preparing a Space for Water Damage Restoration

Before you enter your commercial space or any flooded building, you will need to make sure the electrical power to the structure is shut off. You should also be aware that during a flooding event, small animals or reptiles tend to seek shelter inside buildings. Be prepared to deal with the discovery of wild animals in your space.

Protect yourself from entering any flooded building by wearing an organic vapor respirator. You can purchase these at any local paint and building supply stores. You also want to have rubber gloves, protective clothing, and eye protection. The first thing you should do is ventilate the affected areas by opening the windows and placing fans where possible.

Unfortunately, there likely will be items that you need to throw away. Any items that are porous and have absorbed contaminated floodwater cannot be restored. If your commercial space has drywall, mattresses, pillows, box springs, particle board, carpets, or carpet pads, these will need to be discarded if they have become saturated. However, there is good news: If you have clothing or household fabrics that can be machine-washed, you may be able to salvage them. Use your washing machine to clean these items with a 10-minute soak at the minimum in hot water with detergent. The soap and normal wash should remove most of the contamination and any staining that is present.

Be aware that your commercial space will need a thorough professional inspection, cleaning, and possibly restructuring. Water-damaged walls and installations must be removed and repaired, and pockets of saturation should be exposed for drying and sanitizing. Always remember that mold growth could take a few days to appear as it thrives in a moist environment with organic-type materials such as paper or particle board and in temperatures that range between 60 and 86 degrees Fahrenheit. Keep good airflow throughout the interior environment, and maintain moderate temperatures to decrease the risk of any mold growth. It is also important that you let your space dry out before any rebuilding occurs.

Services You Can Count On in Florida

You can depend on SERVPRO to provide reasonable prices for commercial damages and other services in the Orlando area. Our restoration services include cleanup after water damage, fire damage, and storm damage. We also assist with mold remediation, and we're qualified to provide cleaning and building services. Our trained and certified IICRC technicians are available 24 hours a day, seven days a week to begin your restoration. 

Should Your Insurance Cover for Water Damage in Your Business Policy?

6/7/2022 (Permalink)

Choosing appropriate coverage for your business or commercial property can be hard. There are so many things that could happen, what is most relevant to your situation? There are a few business claim constants, and one of them is water.

A Common Problem

Water damage can happen to anyone, anywhere. There are many different sources: flooding, storms, plumbing issues or sewer backups. What does this mean for an owner of commercial property? 

The average water and freezing damage claim cost is $17,000.

It is the second most common insurance claim for a commercial property to make, right under burglary and theft. 

It can be exacerbated by geography- certain areas are more prone to severe weather patterns than others, including harsh freezes and hurricanes.

Not Always Covered

A typical business insurance policy might not have specified coverage for water damage, although you may be able to make a business claim under an "all perils" plan. So, this means that your coverage will depend on your situation. If your water damage is a result of an issue that is easily avoided with routine maintenance, it will probably not be covered. If it is sudden and could not have been prevented, it probably will be covered. However, there are add-ons for specific situations, also known as riders, that you can ask for in your policy.

Preventable

Proper care can go a long way for reducing the likelihood of water damage coming from your plumbing. Freezing is a big cause of pipe break, so be sure to insulate any exposed pipes and maintain a temperature of at least 55 degrees Fahrenheit at all times. Have your drains regularly inspected and check for leaks often. Just in case, find a reliable water damage remediation company to respond should the need arise.

When looking at the history of commercial insurance and the typical business claim of commercial properties, it becomes clear where your priorities should lie. Water is present both inside and outside almost every building, so be prepared for what it can do.

Grilling Safety Tips- Home Safety

6/5/2022 (Permalink)

Fire in the grill, under hot dogs and burgers, is a welcome sight at the family cookout. But fire anywhere else can make your summer kick-off barbecue memorable for all the wrong reasons. To keep you and your family safe while grilling, follow these general guidelines.

General grilling tips:

  •  Propane and charcoal BBQ grills should only be used outdoors.
  • The grill should be placed well away from the home, deck railings, and out from under eaves and overhanging branches.
  • Keep children and pets away from the grill area.
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
  • Never leave your grill unattended.

Propane grills:

Before you use your grill:

  •  Check the major connection points between the gas (propane) tank hose and the regulator and cylinder, and where the hose connects to the burners. Tighten if loose.
  • Check the gas (propane) tank hose for the potential (gas) leaks. To do that:
    • Apply a light soap and water solution to the hose using a brush or spray bottle.
    • Turn the propane tank on. If there is a gas leak, the propane will release bubbles around the hose (big enough to see).
    • If there are no bubbles, your grill is safe to use.
  • If there are bubbles, turn off the tank and check connections, then have your grill serviced by a professional before using it again.
  • If the leak doesn’t stop, call the fire department immediately.

When the grill is on:

  • As you are cooking, if you smell gas, turn off the gas tank and burners.
  • If the leak stops immediately, get the grill serviced by a professional before using it again.
  • If the smell continues, move away from the grill and call the fire department immediately. Do not move the grill.

Charcoal grills:

  •  There are several ways to get the charcoal ready to use. Charcoal chimney starters allow you to start the charcoal using newspaper as fuel.
  • If you use a starter fluid, use only charcoal starter fluid. Never add charcoal fluid or any other flammable liquids to the fire.
  • Keep charcoal fluid out of the reach of children and away from heat sources.
  • There are also electric charcoal starters, which do not use fire. Be sure to use an extension cord for outdoor use.
  • When you are finished grilling, let the coals completely cool before disposing of in a metal container.

How Do I Get Rid of The Mildew on My Plants?

6/5/2022 (Permalink)

Whether flowering or fruit-bearing, bushy or prickly, plants can clear the air and generally bring personality to our homes. But when plant mildew takes hold, you may worry your plant’s days may be numbered. Fortunately, getting mildew doesn’t have to spell the end for your plant. With a little effort and some things you can likely find around your home, you can rid your plants of mildew in no time.

About Powdery Mildew

One of the most common fungi to show up on plants is called powdery mildew. It can look a bit like a fine powder you can simply dust off. But it comes back again and again, coating leaves and giving your plant a dull look. Powdery mildew often

  • Looks like white or gray spots
  • Prefers warm, dry environments
  • Shows up when plant foliage is dry

While mildew growth won’t immediately kill your plant, it’s a good idea to clear it before it gets out of hand and becomes a real threat

Cleaning Powdery Mildew

Common grocery store items are your first weapon against plant mildew. Baking soda mixed with liquid soap and water sprayed on plants can neutralize mildew and be a preventative for new mildew formation while spraying plain mouthwash on leaves can kill mildew spores. Milk offers a surprising antiseptic effect on powdery mildew. Mix one part to three parts of water and rub on leaves to relieve your plants from fungal effects.

Watering your plants more is another easy solution for powdery mildew, erasing the dry environment the fungus loves.

Plant mildew is an unsightly menace that, if left alone, can eventually leach nutrients from your plants and cause them to wither. Look in your cabinet for tools to eradicate it or, in serious cases, talk to a mold specialist to learn about fungicides and other options to keep your plants at their beautiful best.

What Not To Do After a Flood

6/5/2022 (Permalink)

Water damage is typically extensive in a flooded home, leaving many items destroyed. Flood water contaminates everything it touches, making surviving the aftermath almost as dangerous as the storm. Staying safe after a flood doesn’t have to be challenging, but there are a few things that you should not do.

  1. Don’t Go Out in Regular Clothing

As flooding water is contaminated and is likely to hide additional dangers, like downed power lines and submerged electrical outlets, it is essential to wear protective clothing such as rubber boots and rubber gloves. Additionally, you should avoid wearing anything that will allow your skin to come into direct contact with the water.

  1. Don’t Touch the Water

You should avoid direct contact with any standing flood water because most of this water will be considered category three black water. Black water is a mix of sewage and other contaminants that are highly toxic to humans and animals, and this water does not need to be ingested to inflict harm.

  1. Don’t Let Your Cell Phone Die

Try to maintain a full battery on your cell phone, if at all possible. As many areas will still be covered in water, a cell phone may be your only way of contacting friends and family or emergency services.

  1. Don’t Buy New Furniture

While it is tempting to purchase replacement furniture for your home, buying new furniture so soon after a flooding can be a bad decision. The cleanup process takes a lot longer than most homeowners expect, and you don’t want to bring new furniture into a contaminated space because you risk further contamination.

  1. Don’t Go it Alone

Call your local SERVPRO.

Choosing A Good Water Damage Restoration Company

6/4/2022 (Permalink)

Servpro van by the beach Trained and experienced technicians are a must when choosing a good restoration company.

The reality of a Floridian: tourists, beautiful beaches, seeing an alligator in our backyards almost as often as we see squirrels, questions like “Do you go to Disney all the time?”, and… storms. Lots and lots of storms.

So if you get water damage, no matter the cause, it’s not usually that surprising. It sure isn’t fun, though. You should know that if water damage, for even 24-48 hours, your chances of experiencing secondary damage such as mold is very likely. By acting quickly when you experience water intrusion, you’ll not only reduce the possibilities of further damage, but you’ll also lower the potential of getting a denied insurance claim. By not taking fast action when you experience water damage, you are risking potential higher costs involved in repairs as well as health hazards for you and your family.

But with so much competition in water restoration, how do you know who does good work, who is fair, and most importantly, who will take good care of your property?

Educate Yourself on What a Good Restoration Company Should Do

After water damage, time is of the essence. By researching companies ahead of time, you are taking preventative measures to help protect your property in the event of water damage. Keep their phone number with any other emergency contacts in your cell phone. That way you are prepared. They should assess the situation at no cost to you. Other things to consider:

  • Check out their reviews on Google.

Google is the most used search engine on the internet. They want to stay #1. In order to stay THE go-to search engine, Google gives the most accurate data possible when someone searches. That goes for the reviews too. When in doubt, check out the company’s Google Reviews.

  • Do they offer 24/7 emergency services?

If they don’t answer when you call, and you leave a message, they should call back within just a few minutes. If they don’t answer, and they don’t call back within a few minutes, don’t use that company. Again, time is of the essence.

  • Are they able to solve all the issues you might have with water and mold?

If a water damage restoration company discovers mold in your home when drying out issues with water damage, make sure that they have the qualified training, certifications, and equipment to handle it. Their technicians should all be trained and certified by the IICRC (Institute of Inspection, Cleaning and Restoration Certification). Ask to see credentials. IICRC sets the standards for the Restoration Industry. They have rigorous training and certification processes. If the technicians are not certified by the IICRC, go somewhere else.

If you have suffered property damage due to flooding or water intrusion, call SERVPRO for immediate help, a quick response, and a free estimate today.



Water Damage Categories and What They Mean

6/4/2022 (Permalink)

What Category of Water Causes the Flooding?

When your Florida business suffers a broken pipe, you may need to schedule a restoration service to survey the damage and conduct a water pipe repair. The exact nature of the restoration and the steps followed may depend on what category of water caused the flooding. Here's what you may need to know.

  1. White Water

Uncontaminated water is usually called white water and often comes from a broken pipe or water main. This is water that is usually considered safe for drinking or bathing, and may easily be cleaned up without worrying about sanitation issues.

  1. Grey Water

The professional performing your water pipe repair may categorize any water that comes from an appliance or area that may have come in contact with minor contaminants, such as soap or cleaning chemicals, like grey water. This water is not safe for human consumption but is not carrying harmful contaminants such as those that might come from a sewer-related issue.

  1. Black Water

The black water category is usually used when referring to any water that carries sewer contamination such as that from a flooded toilet. This may also refer to flood waters from storms or overflowing rivers as it's difficult to tell exactly what sources such water may have come into contact with. It's highly recommended that a professional be called any time water damage is suspected to fall under the black category, as specific sanitation and safety steps need to be followed.

Flooding is often categorized into three types. The category the flood damage falls under may influence the steps necessary when conducting a water pipe repair at your place of business. It's important to understand which category the water that causes any damage and your business come from so that the appropriate restoration steps may be taken. If you have any questions it's best to talk to your water damage restoration professional.



3 Steps To Repair a Roof After Storm Damage

6/4/2022 (Permalink)

Roof Repair

When storms in Florida damage your home’s roof, the idea of a roof repair can seem overwhelming. However, understanding what repairing a roof entails may make you feel more at ease about the process.

  1. Assessment

Storms can affect various parts of a roof, and in order to know how to proceed in the repair process, it’s often necessary to assess the damaged roof. Hail and wind damage can cause shingles to crack or even blow away entirely, and the extent of the damage will determine what will happen next. In order to receive a thorough and accurate assessment, it can sometimes be helpful to employ storm damage restoration professionals.

  1. Mitigation

Part of the roof repair process generally includes mitigating the damage. After an assessment has identified roof damage, tarps and board-up methods are often used to prevent the roof from further deteriorating. In addition to preventing the exterior of the home from sustaining more damage, it can also be useful to take measurements to protect the interior of the home. Roofs that have been affected by storms may cause water to become trapped in the home’s ceilings. Removing water from the ceiling in a timely manner can help to minimize the damage to the interior of the home.

  1. Restoration

After an assessment and mitigation, the roof is restored. Any debris that is on or around the roof is first removed. Then, individual shingles that have been cracked or that have blown away due to strong winds can be replaced. If widespread damage has occurred to your roof, however, it may be necessary to replace the roof entirely to ensure the home is properly protected.

Knowing what is involved with a roof repair can help make the repair and restoration process less stressful. The repair process often involves the assessment of the roof, mitigating the damage, and restoration.



Drip, Drip, Drip: How To Tell If Your Shower Is Leaking

6/4/2022 (Permalink)

Water damage can be costly to the unsuspecting homeowner. In the fast pace of a daily routine, it can be difficult to remember to check for potential damage from something as mundane as a bathtub leak or shower pan leak. However, the earlier a leak is caught, the higher the chance that all you need is a simple repair. 

How To Look for Damage

The first thing to do when looking for damage from a leak is to visually inspect the area. If you suspect a shower or bathtub leak, look for obvious signs of water damage:

  • Look for any obvious cracks or damage to the shower tile or the bathtub itself where it looks like water could be escaping.
  • Peeling or lose trim can indicate potential damage from repeated water exposure. 
  • Check the faucet or shower head by running water for a short time and then turning the water off, observing any unusual water flow where the fixtures are attached to the wall. 
  • You may also be able to see issues with the threshold of a shower while the shower is on, such as water escaping when the shower doors are closed. 
  • Any stains in the ceiling directly underneath a bathroom are a definite red flag and need to be addressed as soon as possible.

What This Means for You

If you find any of these signs of possible leakage, it’s time to contact an emergency restoration professional. An experienced professional can not only prevent further structural damage from occurring around the bathtub but can also take steps to eliminate any mold or mildew buildup from trapped water. 

Just remember, if you find any signs of a possible shower or bathtub leak in your bathroom, you can rest assured that a restoration professional in Florida is Here to Help. Enlisting the aid of experienced professionals can help you get your home back to normal as quickly and as smoothly as possible.

Canceling Flights Don’t Have To Ruin Your Plans

6/3/2022 (Permalink)

Tips to Avoid a Canceled Flight

Flying during the winter or hurricane season can be nerve-wracking. You may never know whether or not your plane will actually be taking off when it's supposed to. To avoid a canceled flight, or handle it with ease, there are some simple tips you can follow.

Track the Weather

Especially if you are traveling during a season with rough storm patterns, you should watch the weather news carefully leading up to your trip. Sometimes airlines will compensate you or allow for a different booking because of bad weather. Don't forget to check in on any storm damage happening to your property. Some storm tips to keep in mind:

Check the forecast before booking in the first place.

Avoid connecting flights that include cities experiencing weather or are prone to it.

If you happen to see something pop up on the radar with enough notice, try to immediately reschedule your flight. 

Wait It Out

When you find out about a canceled flight, whether you're traveling to your destination or trying to leave, you might have to stay put. Sometimes hotel stays are unavoidable. Try to make the best of it and think of it as a mini-vacation- maybe even treat yourself to some room service. Sometimes airlines will cover the hotel stay for you, so be sure to give them a call or check at the airport.

Call the Airline

If you're already in the airport when your flight is canceled, don't join the long line at the service desk. It can be way quicker to call the airline directly to re-book your flight. Sometimes flight apps can achieve the same thing. Then, while everyone else is still waiting, you can get on with the rest of your arrangements or head on home until your next flight. 

A canceled flight can be very frustrating. If you keep your wits about you and plan for the worst, nothing the sky sends your way can throw you for a loop. Don't let a single obstacle prevent you from having a good trip!

Mitigation and Restoration, What To Know

6/3/2022 (Permalink)

What To Know

If your business is at risk for storm damage you may be looking at keeping the number for a reliable flood cleanup company on file. You may also want to know if there are things you can do to protect the company property before the storm arrives. Fortunately, a professional can help with both the mitigation and restoration processes, but these steps may look very different depending on which one you're talking about. Here’s what you’ll need to know.

  1. Mitigation Occurs Before the Storm Arrives

Mitigation is the term often used to describe taking steps ahead of time to prevent an event from happening. In the case of storm mitigation, these steps can include installing a sump pump to help prevent flooding. It can also include maintaining a roof, cleaning out gutters and drainage ditches to prevent overflow, trimming overhanging branches or dead wood from trees, and tarping over any damage-prone areas for added protection.

  1. Restorations Fixes Damage a Storm Has Caused

A flood cleanup company most often dealt with restoration. This term deals with any repairs made to return an item or area to its original condition. A restoration service can remove water and debris, clean a damaged space, replace destroyed materials with new ones, and even help prevent mold growth.

  1. A Professional Can Help With Both

In both cases, a local storm damage restoration company may be able to help. These professionals have the tools and knowledge needed to repair storm-damaged areas and deal with any flooding. They may also be able to help make recommendations for mitigating any potential damage to the property before it occurs. If you have questions it’s best to call them before damage occurs to see what services they may be able to recommend.

When speaking to a flood cleanup company, it’s important to know that restoration is the process of repairing a damaged area while mitigation is the steps taken to protect that area from damage in the first place. Fortunately, a professional should be able to help and make recommendations for both parts of the process.



How Does Water Enter Your Home’s Crawl Space?

6/3/2022 (Permalink)

Inside your walls and under your floorboards, you have spots of open air. If water gathers there, it's hard to detect. This wet crawl space is worrisome because darkness and moisture can combine to produce mold; therefore, not only could you have a damaged structure, but you might have fungus. Complicating it further is the air conditioner, picking up these spores and spreads them throughout the residence. Protect your place. Be aware of what to look for and how to correct it.

How Did Water Invade My Home?

While your home may seem tightly sealed up, it may actually have some openings, leaving your place exposed to flooding issues without you even knowing it. For example, perhaps you have a few shingles that have fallen off. If that's the case, rainwater could easily sneak beyond into the ceiling, pooling up in the attic unbeknownst to you. What about a pipe in the wall? A small crevice could be releasing drips into the walls. In addition, the following reasons could create hidden moisture problems:

  • Foundation issues
  • Irrigation pipe problems
  • Main water line leaks
  • Gutters clogged with ice or leaves
  • Air handler trouble

Try and pay attention to your surroundings and see if you're having changes in humidity or noticing water stains. Those could be indications that you need to check for wet crawl space.

How Do You Get Rid of It?

To remove the liquid, you'll need to fix the initial complication. That means bringing in professionals to repair any damage. Then, find a water remediation company to evaluate moisture levels. If pools accumulated, you may be open to fungus growth or structural damage. This team of experts can dry out the area, take out any problematic sections and begin repairs. Hopefully, it will feel as if the flood never occurred.

Be aware of your surroundings, and understand how water can hide in your home. Areas such as roofs, attics, and foundation levels should not be ignored, rather, they should be checked regularly. If you suspect you have a wet crawl space, call experts to dry it out and make repairs.



Immediate Steps to Take if You Suffer From Water Damage

6/3/2022 (Permalink)

Let’s face it, water damage is threatening to your property’s value and can cause some serious, well damage. Whether you’re facing a storm; a flood; leaks from a weakened roof, HVAC, or busted pipes; or experience overflowing appliances, water damage can wreak havoc in an array of emergency situations. To prevent further damage and to increase the chances of salvation, it is critical to act quickly within the first 24 hours. Considering you have safely evacuated the premises and safety officials have declared it safe, follow these steps to immediately rectify your business from water damage.

Avoid Additional Risks

Upon returning to your property, survey the premises and document any visible structural damage that may further endanger you and your property. Look for signs of warping, loosened or cracked foundation elements, and holes. If safety officials haven’t done so already, contact utility companies to cease all water and electrical sources. Even if the power is still out upon your return, physically turn off the main power line and individual fuses to avoid the risk of electrocution should the power be reactivated.

Document Everything

While surveying your property, take photos and document all damages. Digital photos will allow you to properly store, back up, and transfer files quickly and conveniently. Be sure to document all damages prior to removing any water or starting any repairs; otherwise, you risk decreasing the extent of your insurance coverage.

Contact your Insurance Provider

Contacting your insurance provider is critical immediately following water damage and your return to the property. Your insurance provider will be able to assess the situation, file a claim, determine whether or not the damage is severe enough to send an adjuster, and provide invaluable next steps. They will also ask for the documentation you’ve collected so it’s important to have that readily available. Pro Tip: if government authorities have declared your region a ‘disaster area’, property owners may have access to increased resources, services, and financial assistance.

Secure the Property

Place board over broken windows, fasten tarps, and carry out other measures to avoid further leaks and water damage.  Be sure to document all of your efforts to secure your property from further damage.  If these precautionary steps are not taken and something else happens, additional damages may not be covered by your insurance provider.

Mitigate Mold Damage

It only takes 24-48 hours for mold to develop following a flood or water damage. If items have been wet for less than 48 hours, they may be salvageable. Remove wet contents such as carpeting and furniture as soon as possible. If an item has been exposed longer than 48 hours, it may be harder and more expensive to salvage. If possible, you can start the drying out process within 24 hours and eliminate mold and mildew growth by: 

  • Removing wet furniture or lifting it off of the carpet
  • Place aluminum foil or other carpet separators on furniture to prevent carpet stains
  • Remove and hang area rugs to dry
  • Use fans and dehumidifiers to dry out wet areas
  • Turn air conditioning on to help remove humidity and speed the drying process

Contact A Professional Restoration Service

If any amounts of water need more than a mop and you’ve followed the immediate steps to secure your business, water removal may require professional attention. SERVPRO has the expertise, training, and equipment to quickly remedy water damages and help your business get back to working order faster. 




How SERVPRO Assesses Flood Damage After a Dishwasher Breaks Down In Your Haines City/Polk City Home

7/8/2021 (Permalink)

SERVPRO's Array of Measuring Devices Ensures a Dry Home Post Flooding

Dishwashers are a welcome addition to many households. After all, who does not love being able to simply rinse the dishes, set the cycle, and let the machine do the work? It is very convenient. However, like any other appliance, a dishwasher might malfunction, and a dishwasher breakdown often equals a flood of water in your kitchen.

Flood damage to your Haines City/Polk City home can be a serious cause for concern. A dishwasher might cause a surprisingly large flood in your kitchen, so naturally, you want to get that cleaned up as quickly as possible to mitigate any further damage. That is why we recommend you put in a call to SERVPRO at once -We’re Faster To Any Size Disaster.
 
An essential element of our job is assessing the damage to your home. A thorough assessment lets our experts know how much moisture is present, which is vital information that we need to decide upon the best course of action.
 
A visual inspection is an important first start, but of course, that is only one part of the process. Our teams come prepared with a range of powerful equipment to help us assess the flood damage to your home:
 
A moisture sensor to help us ascertain how deeply water has penetrated into soft materials. The sensor displays a blinking light and makes an audible beep when moisture is present, and this allows us to measure the extent of the damage. We have other models that work silently.
 
A moisture meter to help us measure how much moisture is in any structure. Meters are useful for testing the damp content of every part surrounding your dishwasher including not only the floor but also walls, wall insulation, cabinets, and rugs or carpets. Do not worry if you have a wooden floor. Our SERVPRO experts also come equipped with penetrating moisture meters that can be used to take a reading under wood flooring or even inside the wall. Our technicians calibrate the instrument to suit the material that we are testing.
 
Thermo-hygrometers. Thermo-hygrometers measure the temperature and the relative humidity in your kitchen. Our technicians use these readings to determine the extent of the water damage. This is usually used after the water has been removed, a verification that a standard RH has been attained.
 
A complete evaluation of the situation assists us in drawing up an effective individual drying plan for your kitchen. We monitor moisture and humidity throughout the drying process so you can rest assured your kitchen is at optimum dryness and humidity before we call the job done. We can also provide documentation to your insurance company.

Gain Restoration Peace of Mind with Trained, Certified Experts

7/8/2021 (Permalink)

If you get sick, you go to a trained medical professional to back to optimal health. If something happens to your home or business in Haines City/Polk City, FL, don’t leave restoration up to chance. Count on trusted, certified restoration experts to handle any property damage, from flooding to mold to fire. Finding the right help means finding the right help that adheres to the Institute of Inspection Cleaning and Restoration Certification standards.

What Is IICRC?

For nearly 40 decades, this nonprofit has globally become an industry leader for setting standards and certifying technicians. To achieve a mitigation certificate, technicians take specialized classes on standards and techniques and are required to pass an exam. Afterward, they maintain certification through ongoing training. Areas of certification include:

Cleaning – Subspecialties include carpeting, flooring, leather cleaning, masonry, upholstery, rugs, and general cleaning.

Inspection – Technicians are trained to inspect all types of flooring, including wood, marble, laminate, tiles, carpet, and stone.

Restoration – This training focuses on techniques for microbial remediation, structural drying, fire and smoke damage, odor, water damage, commercial drying, and health and safety.

Why Training Matters

The lingering effects of water, smoke and fire damage can cause further problems and create unpleasant environments. When a storm happens or a fire breaks out, you want to fix it and forget it. SERVPRO prides itself on having IICRC certified professionals, as well as provides its own training to ensure every franchise has experts to handle any disaster. Along with learning the best techniques, they are also trained on using innovative equipment to ensure that mold, smoke, water or other damage is eradicated. Our ongoing franchise training means that no matter what you are facing, we can make it “Like it never even happened.”

While some situations may seem like they can be taken care of on their own, some damage to a property can remain hidden. Instead of hoping for the best, get the best to get your property back into pristine condition without any worry.

Prevent Mold Growth After A Flood

7/7/2021 (Permalink)

Mold growth after flooding in your Haines City/Polk City, FL, home can be a major headache. However, if you act quickly, you can protect your residence from mold damage.

Preventing Mold Infestation

Because mold can begin to grow as soon as 24 hours after a flood, it is important to address the problem right away. Here are the basic steps for drying out a flooded area:

  1. Remove standing water. The amount of water present will determine the best method for this job. Pumps and wet/dry vacs are commonly used.
  2. Make a flood cut. Because water tends to wick upward behind walls, it is important to remove all drywall and insulation up to at least 12 inches above the waterline.
  3. Dry or remove any other wet items. Make sure anything you decide to keep is completely dry.
    Run fans and dehumidifiers in the flooded area. This will help to remove any remaining moisture and retard the growth of mold.
  4. Disinfect all of the surfaces that were exposed to water. Flood water is considered black water and contains harmful bacteria. Trisodium phosphate, bleach, and commercial mold cleaners are all effective methods for disinfecting, but be sure to follow the instructions carefully.

Remediating Mold Growth

Unfortunately, it is not always feasible to fully dry out a flooded area before mold begins to grow. However, it is still important to work quickly. Containing and cleaning the mold as soon as possible may prevent it from spreading and doing more damage to your home’s structure. Turn off the HVAC unit so that mold spores do not spread throughout your home. You may also want to use an air scrubber to capture any mold spores floating in the air. Bleach and specially formulated mold cleaners can generally kill much of the mold present on your home’s surfaces. However, areas with more extensive damage may need to be replaced.
Although the aftermath of a flood can be overwhelming, help is available. Whether you are drying out a space to prevent mold growth or dealing with an existing mold issue, a professional restoration team can make sure the job is done thoroughly, safely, and quickly.

What You Need To Know About Black Water

7/7/2021 (Permalink)

If your home has experienced serious flooding, you’re probably facing extensive water damage. Flood water is considered black water, which means you will need to call in experienced remediation specialists who understand the best practices for restoration to handle the cleanup. This is because black water poses a serious threat.

What Is Black Water?

During a flood, sewers and toilets can overflow, pipes can burst and flood waters can pick up any number of contaminants as they flow through an area. This contamination with feces, urine and other dangerous pollutants are what make flood water “black.” Any stagnant water that has been around long enough to support the growth of harmful bacterial is also considered black.

Why Is It Dangerous?

Contaminated flood water carries dangerous bacteria that can cause humans and animals to become sick. This can occur from accidentally swallowing water or having it come into contact with small wounds or scratches. This includes the flood water saturating possessions after the bulk of the flooding has receded, which is why you should not attempt your own water damage cleanup. Diseases that can be caused by black water include the following:

• Hepatitis

• Gastroenteritis

• Giardia

• Campylobacteriosis

• Typhoid

• Cholera

What Should You Do About It?

Because flood water is considered black water, you shouldn’t attempt to clean your own home after a serious flood. Contact a professional remediation service to handle it for you. After its representatives have assessed the situation, they will begin the process of extracting the remaining water, disinfecting your home and drying it out with industrial equipment. It’s critical this process happens quickly to avoid irreversible damage and mold growth.

When you’re facing water damage after a flood, don’t endanger your family’s health by trying to clean it up yourself. Hire a trained professional who has the knowledge and specialized equipment to handle the damage safely and effectively.

Different Causes of Commercial Water Damage

7/6/2021 (Permalink)

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms.
 
However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings.
 
1. Malfunctioning sprinkler systems
Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged appliances and equipment
This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.
 
3. Broken pipes and plumbing
Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. 
 
4. Backed up sewer lines
This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings.

Getting Rid of Dryer Lint Effectively

7/6/2021 (Permalink)

Excess dryer lint: It’s a problem just about everyone deals with, but it can be much more serious than you may think. Over time, your dryer will collect lint from your apparel as well as towels, blankets and anything else you wash and dry. If you neglect to dispose of these materials and clean out the dryer exhaust, a lint fire could result in your Haines City/Polk City, FL, home. The consequences of this could be disastrous. Fortunately, there are some basic ways you can handle this situation and avoid catastrophe.

Clean the Screen

The simplest ways to clean lint from your dryer and stave off the risk of a dryer fire is to clean the lint screen. Depending on the type of dryer you have, you can find this at the top of your dryer or even inside the door or on the side.


* Gently pull out the screen; do not bend.
* Run your hands across the screen and collect the lint; discard it.
* Vacuum the surface of the screen.
* Rinse the screen with water.

Clean Inside the Trap

Often, cleaning off the screen isn’t enough to avoid the risk of fire damage. It’s a good idea to regularly clean out the trap as well. It’s easy for lint to get trapped in this area, so take a vacuum and suction out any remaining debris. Make sure you get your vacuum hose and attachment as far down the trap as possible.

Clean the Exhaust Hose

Another important way to reduce the risk of a lint fire is to unplug your dryer and remove the exhaust hose. You can then vacuum inside the hose or use a long brush to remove lint that may be stuck far inside. Make sure when you put the hose back on that it’s secure.

If you follow these steps, you can help ensure you won’t have a lint fire in your Haines City/Polk City, FL, home. Cleaning your dryer regularly is an essential way to stay safe.

Different Causes of Commercial Water Damage

7/5/2021 (Permalink)

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms.
 
However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings.
 
1. Malfunctioning sprinkler systems
Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged appliances and equipment
This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.
 
3. Broken pipes and plumbing
Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. 
 
4. Backed up sewer lines
This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings.

ERP's and Why They Are Important

7/5/2021 (Permalink)

Being a business owner can have many responsibilities, and you may have to take on multiple roles.

In most cases, disaster is the last thing you are thinking about, but every business owner, regardless of how new or old your business is, should have a plan and guide for what to do in the event of a disaster.

SERVPRO of Haines City/Polk City offers a free community service called the "Emergency Ready Plan", or an ERP.

ERP's are handy little guides that we make at SERVPRO that contain basic information regarding your property, who owns the property, and where your emergency shut off locations are.

We document and photograph where your electrical, water, and gas shut offs are, as well as your sprinkler system and security system. We also have the contacts for those utilities companies in the event that you must make contact.

Key contacts are also listed in the ERP, such as the owner, the insurance agent for the property, the SERVPRO representative, and the managers of the building.

The emergency contacts and services page has the fire department and police department's emergency and non-emergency numbers as well, that way, if contact is needed, you know where to find all those phone numbers and contact points.

It's very beneficial to have an ERP because although the business owner might know where everything is and who to contact, your employees might not know. Having a guide like this can help so much if the business owner is not present.

ERP's are very convenient as well, we are able to provide a paper copy, and we can provide a digital version on the Ready Plan app! Which makes ERP's very easy to access in times of need.

When you run a business, it's good to prepare for not just the next day's shift, but for the things that happen unexpectedly.

SERVPRO of Haines City/Polk City is always here to help!

Storm Damage - How To Take Care of Your Property

7/4/2021 (Permalink)

Dealing with repairs and insurance companies after severe weather hits your property can be difficult. Homeowners can use the following tips to help tackle the storm damage caused by hard rains, flooding, or storm-related issues.

SAFETY FIRST

If you and your family were away from home when the storm hit, do not return until it has been confirmed safe. Contact a storm damage expert like SERVPRO of Haines City/Polk City; we’ll help you determine if your home is safe to return to.

INSURANCE

You will need to contact your homeowners’ insurance adjuster as soon as possible. If your neighborhood has sustained widespread damage, find out if any special teams of insurance agents, relief workers, or contractors are coming to the area. Check your policy to find out what actions you need to take or talk to your agent to make sure you are following the proper procedures. Not following these actions correctly could result in a reduced claim. Inspect your property and make a list of all damages; take photographs of all noted damage if at all possible.

RECORDING AND DOCUMENTING

Document your neighbor’s damages, as well; this can prevent the insurance provider from downgrading your claim by saying the damage is from your neglect of maintenance or other unrelated issues by giving them a way to compare. Keep a record of all the communication you have with your insurance provider, and don’t do any unnecessary repair work yourself. Hire a trusted storm damage restoration service provider such as SERVPRO of Haines City/Polk City to handle any repairs.

BE SCAM FREE

Always check the adjuster’s identification. If you are evacuated, ask for money from your claim upfront. If they agree, you will be given a check for an amount that will be deducted from your final settlement. Some providers will automatically offer a partial payment early on during the process. Review it carefully and decline it if you feel uncomfortable with any part of it. Never be afraid to ask questions and to expect an answer that makes sense or seems fair. 

Dealing with a storm's aftermath is stressful, but reacting properly will be an immense help and can prevent problems down the road.

The SERVPRO of Haines City/Polk City team is ready to help 24/7. Call us for your fire or water damage issues at (863)236-3553

Turn and Test

7/4/2021 (Permalink)

Great Advice from American Red Cross!

Did you know:

  • Every day 7 people die in the United States due to a home fire
  • You have two minutes- that's 120 seconds – to escape a home fire
  • On an annual average, the Ohio Buckeye Region of the Red Cross responds to over 3 home fires per day in our 45 counties!

The American Red Cross cares about your safety and encourages you to test your smoke alarms and replace your batteries as needed.  This is a lifesaving action of our Home Fire Preparedness Campaign, which rallies communities across the country to protest people from these every day disasters. Don't ignore the beeping sound of batteries going dead on a fire alarm, take a few minutes and go change the batteries right away! Your safety is in your own hands!

Do's and Don'ts of Water Damage

7/3/2021 (Permalink)

No one wants to come home to a flooded basement or to wake up to the sound of a broken pipe spraying water on valuable furniture and household possessions. However, the possibility of water damage occurring in your Haines City/ Polk City home is very real. Whether it is a pipe burst or a weather-related issue, it is important to arm yourself with some basic knowledge to deal with this type of emergency before it happens.

Here are a few tips to help in the event of water damage in your Florida home:

  • First, ascertain whether it is safe to stay in the house.
  • Make sure there are no active electrical devices or outlets immersed in or near the water.
  • Note that wet floors are slippery and “slip and fall” hazards are some of the most prevalent concerns.
  • Keep in mind that wet materials can be VERY heavy.
  • Have your plumber’s phone number ready and available.
  • Contact your SERVPRO Professional at (407)226-2621 for complete restoration.

While waiting for your SERVPRO Professional to reach your location, here is what you CAN do:

  • Shut off the water
  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air condition on for maximum drying in the Summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects and other prized possessions to a safe, dry place
  • Gather loose items from floors.

What NOT to do After Flooding:

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines, or other colored items on wet carpet or floors.

How To Design an Escape Plan for Your Office

7/3/2021 (Permalink)

Steps to Create a Fire Escape Plan for Your Office

One of your top concerns about your office building is probably the safety of the people who work there. While you may not like to imagine a fire breaking out in your commercial building in Haines City/ Polk City, FL, thinking ahead can help you prevent fires and keep employees safe if a fire does occur. The following steps can help you come up with an effective fire escape plan for your office.

1. Post Fire Prevention Strategies

The best emergency escape plan is one you never have to use. If you can prevent fires in the first place, you protect both your building and your people. Make sure everyone knows where the fire extinguishers are and how to use them. Post fire safety pointers such as a reminder to turn off burners in the staff break room. Make sure everyone in the building knows how avoid electrical fires and how to store flammable liquids safely.

2. Plan Escape Routes

Despite your best efforts, a fire may break out in your building at some point. If that happens, you will need a fire escape plan that gets people outside in an organized and efficient manner. When plotting the best route, take into account the path firefighters will likely need and be sure to keep it clear.

3. Assign Emergency Tasks

It's important for everyone to know what their roles are in an emergency. Your plan should include assigned tasks such as who is in charge of communicating with emergency personnel and fire restoration experts as well as who is responsible for making sure that everyone is accounted for.

4. Practice the Plan

Once you have a solid plan on paper, you need to put it into action. Host regular fire drills so that everyone can walk through the emergency protocol and understand how it works.
A fire in your office is a possibility regardless of how careful you are. Having a good fire escape plan can help keep everyone in your building safe.

Choosing a Mitigation Company After a Fire

7/2/2021 (Permalink)

If you find your business has experienced fire damage, knowing what to do can feel overwhelming. After the emergency crews are done, you may be left with fire and water damage and wonder where to turn for help. Luckily, there are professional companies that handle the entire cleaning and restoration process regardless of the type of damage or structural repair needed. Here are five steps most fire restoration companies use to seamlessly return your business to its pre-fire condition.

1. Assessing the Damage

When you place a call to an insurance adjuster, they are likely to state that mitigation repair costs will be covered after paying a deductible. The restoration company will send a team to assess the damage and create an action plan.

2. Keeping the Area Protected

If your building is missing areas of the roof, outer wall, or windows, water could enter and cause more damage before the cleanup crews begin work. To prevent further water damage, the onsite team may install tarps to protect these areas.

3. Removing Water

Fire damage may not be the only problem your building faces. Water damage can also occur as a result of extinguishing the fire. Clean up teams may extract the water and use industrial blowers to dry the area quickly.

4. Cleaning Smoke and Soot

Now that the area is dry, the team may begin cleaning soot and ashes. If needed, they may use techniques to sanitize and remove smoke odors.

5. Returning the Area to Normal

As the last step in returning your business to normal, fire mitigation experts will repair items that can be fixed and replace items that cannot. During this phase, they may repaint walls or install new carpet. 

Working with a professional mitigation company after fire damage allows you to have a single point of contact throughout the entire process. They know what needs to be done to get your business looking and smelling like the fire never even happened.

5 Pieces of Equipment Used in Mold Remediation

7/2/2021 (Permalink)

For a homeowner with a mold remediation project in Haines City/ Polk City, Florida it’s important to know what safety equipment to wear when in the proximity of the contaminated space during the remediation process. Fortunately, your local mold remediation professionals can show you what tools and equipment they expect to use. Here are five things you may see, from face masks to shoe covers.

Gloves

When working in areas of mold damage, gloves should be worn at all times. This will help prevent skin contact with the mold spores. Gloves can come in a variety of materials and styles, so it’s important to talk to a professional about which kind he or she recommends.

Coveralls

You may also see your remediation professionals wearing coverall suits of some kind. These suits are worn over regular clothing and can be removed when leaving the contaminated area to prevent the spread of spores.

Masks

Professionals will also often wear face masks when working with mold. This helps prevent breathing in spores, which can lead to some health effects.

Goggles

Goggles are also commonly worn to help prevent mold spores, dust, and other debris from getting into the workers' eyes. There are many types of goggles, so you may want to talk to your remediation professional about what he or she recommends.

Shoe Covers

Shoe covers are also often utilized during mold remediation. Similar to coveralls, they are worn over the shoes while in the contaminated area and then removed when the worker leaves the area in order to prevent the spreading of spores.

The protective equipment your restoration professional recommends should be used at all times when in the contaminated area. These include gloves, coveralls, face masks, goggles, and shoe covers. It’s important to have the proper safety equipment both for your own health and to help prevent the spreading of mold spores to other areas of the home.

Shut Off Valves at Work

7/1/2021 (Permalink)

Many workplaces always call's on the boss or the maintenance man when something goes wrong. What if they were home sick, or in a meeting and you need to locate the water shut off, where do you start? 

SERVPRO of Haines City/Polk City can help commercial property in planning for a water, fire, storm damage. How, with a free Emergency Response Profile created by the SERVPRO Marketing Department. 

By having a plan of action and including it into your regular training at your office you can minimize the cost if an unplanned event happens like a frozen pipe, fire, or anything. 

Some property manager use this as a tool to keep everything organized in one central location. 

Is your business ready for a disaster. Even a simple pipe burst can cause a lot of damage and headache. With a SERVPRO® Emergency READY Profile it can have the critical information to minimize damages, provide the resources for the employee's of the company, and provide property details and information. This is a FREE services that we provide to commercial properties. 

Make an appointment today to get started!

If the unthinkable happens, call your local SERVPRO of Haines City/Polk City Professionals at 863-236-3553; 24/7 to help you avoid the cost and hassle of secondary damages.  We will help make it "Like it never even happened."

How To Clean Your Building After a Toilet Flood

7/1/2021 (Permalink)

There may not be much that is nastier to deal with than a sewer backup, and your business plan may not include the budget for a sewer cleanup, so, it might be worth looking into flood insurance. Nonetheless, problems can occur and the unexpected can happen, throwing a wrench into the works. Differing from a category 1 or clean water flood, a flooded toilet carries serious contaminants that must be properly dealt with.

How Do You Clean Up Sewer Water

If the water is running clear, stops upon shutoff and is confined to a non-porous bathroom floor, you may be able to mop it up and clean it with detergent and chlorine bleach. If the water has any color to it, is coming from deeper in the drain or is spilling out onto carpeted areas, down a heat duct or is deep enough to be standing you will likely need assistance from a professional sewage cleanup service.

Remove everyone from the area to avoid exposure

Find the water shutoff valve and turn the flow off, if possible

If the water is not running mostly clear, it may be coming from the sewer rather than the supply line

Water must be extracted and cleaned up

Sanitizing and disinfecting must be thoroughly done as sewage can be considered a biohazard

Cleaning and Disinfecting

The sewer line may need to be cleared professionally to unblock the drain. A sewer cleanup service may be necessary to help with that as well as the cleanup. Sewage water is likely to contain bacteria and viruses and it is critical to contain the spill and begin professional a sanitizing process as soon as possible, using industrial disinfectants. Every nook and cranny needs attention. Any rugs, carpets or soft surfaces will likely need to be disposed of.

Employ preventative measures such as regular drain and supply line inspections and enzyme treatments to reduce the risk of flooding. When prevention fails and the need for sewer cleanup occurs, take it seriously to ensure proper restoration.

Dealing With Water Damage

7/1/2021 (Permalink)

Dealing with water damage can be unexpected and frustrating. If you or someone you know has had water damage give us a call. We are always here to help. Water damages can be caused by numerous things. Some of those things are listed below.

  • Toilet overflow
  • Water supply line break
  • Roof leak
  • Flooding
  • Fish tank break
  • AC Leak 
  • Fridge Leak 
  • Water Heater Leak
  • Slab Leak 

Many things can cause water damages. Call us if you have any questions.

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Remediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us today, we are always here to help.

Pet Storm Preparedness

6/22/2021 (Permalink)

Pet Storm tips from SERVPRO of Haines City/Polk City -

Did you know that almost all dog and cat owners don't have disaster plans for their pets? SERVPRO of  Haines City/Polk City urges you to make sure this isn’t you.

You made a disaster kit for yourself and family, so make one for your pet. This includes medical records and medication, food and water with can openers, leashes, and carriers.

Tips:

  • Keep pets inside during a storm. Animals can become confused and run away from home during a disaster.
  • Arrange a safe haven for you and your pets during evacuation. Do not leave pets behind.
  • Store an emergency kit—with items such as pet food, bottled water, medical records, a blanket, a flashlight and leashes—as close to an exit as possible.
  • Make sure all pets wear collars and tags. 
  • Have your pet microchipped in case of a lost collar. 
  • Place a rescue alert sticker to your front home to let rescuers know that there are pets inside.
  • Choose a caregiver to take care of your pet in the event you are unable to.

SERVPRO of Haines City/Polk City 863-236-3553

Storm Damage Can Happen Anywhere!

6/22/2021 (Permalink)

According to the National Weather Service (NOAA), “Approximately seventy-five percent of all Presidential disaster declarations are associated with flooding.” NOAA lists the most common flood hazards in the United States as:

  • Flash Flooding
  • River Flooding
  • Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
  • Burn Scars/Debris Flows (Caused by Wildfires)
  • Ice/Debris Jams
  • Snowmelt
  • Dry Wash (Caused by heavy rainfall in dry areas)
  • Dam Breaks/Levee Failure

Just because you haven’t experienced a flood doesn’t mean you won’t in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the U.S., and commercial flood claims average more than $75,000 (NFIP).

When catastrophic water damage happens to you, SERVPRO® Haines City/Polk City Professionals can help. They can help you prepare ahead of time with an Emergency Ready Profile® (ERP), or respond to any size disaster to begin cleanup and restoration to get you back in business as soon as possible.

Your local SERVPRO® Haines City/Polk City Professionals are ready to help make it “Like it never even happened."

Basics of Fire Damage

6/20/2021 (Permalink)

While flooding and mold can be scary, there’s nothing quite like a fire to remind homeowners how fragile a building can be. For all homes and businesses in Hines City/Polk City, fire damage is something that needs to be dealt with quickly and professionally. Once the immediate emergency has been taken care of, it is time to call in the restoration experts from SERVPRO.

This guide to dealing with fire damage in Hines City/Polk City will help you get to grips with some of the steps involved in repair and restoration.

How Long Does Fire Damage Restoration Take?
Clearly, this will depend on how extensive the damage is. If you’ve had a small kitchen fire, for example, but it was put out quickly, the work will probably be quite efficient. If the damage is mostly superficial – burn marks on the outer surface of walls – painting and redecorating should be easy and uncomplicated.

If the damage is more extensive, the restoration could take months. Our reliable SERVPRO fire damage repair company never rushes or compromises on the quality of a job, in order to get occupants back inside faster, because this can put lives at risk. The best way to stay in the loop is to work with our fire damage restoration company that keeps you constantly updated during each stage of the repair process.

Can a Restoration Team Eliminate Smoke Damage?
Yes, our skilled restoration team will use a combination of fogging and ozone deodorization techniques to remove the smell and sight of smoke from the building. Both methods involve heavy duty equipment, so you shouldn’t try to tackle them independently. Let our experts do the job efficiently and professionally, so that you can get back to enjoying your home.

Can You Hire a Fire Damage Team Without Insurance?
Strictly speaking, you don’t need to be covered by fire damage insurance to hire a restoration team. However, it is strongly advised. If you don’t have any type of cover in place, you will be responsible for paying the cost of repair and restoration, in full. As this kind of work requires specialist skills and equipment, it can be expensive. Make certain that you have an insurance policy, so that the expense doesn’t become another disaster.

To get more information and advice on the best ways to deal with fire damage in Southwest Orlando, talk to the experts at SERVPRO of Hines City/Polk City. Call (863) 236-3553 to speak to a friendly advisor today.

Precautions To Take With a Gas Leak

6/20/2021 (Permalink)

Occasionally, a news story will show the devastating results of a gas fire in a home. These damaging events sometimes result in a large explosion that destroys the entire home. A gas leak should be treated as an emergency and the proper precautions could save lives and property. Here are 5 steps to take if you smell gas or hear a hissing sound in your home:

Check the Stove. Since this is the most likely cause of gas in your home, make a quick check that all of the burners are off.

Avoid Electricity or Sparks. Turning on the lights or any small electrical devices could cause a spark, which could ignite a gas fire.

Know-How To Turn Off Your Gas. The gas turnoff valve is usually located outside the home near the gas meter and can be turned off with a wrench.

Open the doors and Windows. This will provide ventilation and airflow, dissipating the natural gas. 

Evacuate. Get out of the house and call 911.

Prevent a Gas Explosion

Quick action and smart thinking can prevent the sparks that could ignite a fire or an explosion. Educate your family about the above steps to take and make sure everyone knows that this is a dangerous situation. Calling in the proper authorities will result in an inspection to determine the source of the gas. The utility company can help with information on dealing with a gas leak.

Enable a Fire Cleanup

If a fire does develop get out of the house and call the fire department or 911. After the fire, contact a fire remediation team to proceed with the cleanup. The removal of soot and smoke damage after a gas fire is a job for trained technicians. Special equipment and techniques will restore your home "Like it never even happened," and allow you to return to your home once the cleanup is complete.

Commercial Services

6/18/2021 (Permalink)

Dealing with mold, fire or water damage at your facility? Call SERVPRO! We are always here to help. If you own a commercial building and have had any of the listed damages, we can assist you. Below is a list of additional services we provide.

  • Fire, Smoke and Soot Cleanup and Restoration
  • Water Removal, Dehumidification & Renovation
  • Mold Mitigation, Remediation & Renovation
  • Catastrophic Storm Response
  • Move Outs and Contents Restoration
  • Contents Claim Inventory
  • Air Duct and HVAC Cleaning
  • Carpet and Tile Floor Cleaning and Care
  • Upholstery Cleaning and Care
  • Ceiling and Wall Cleaning
  • Odor Identification and Deodorization
  • Renovations

Our goal is to focus on excellent customer service and to provide expert remediation, restoration and cleaning services in a timely manner and at a fair price. Our vision is to be the premier cleaning and restoration company in our industry and we take great pride in our reputation.

Water Damage to a Commercial Building

6/18/2021 (Permalink)

A water damage can happen to anyone even the biggest and best facilities. Knowing who to turn to, to get your company up and running in the shortest amount of time possible could mean everything. This photo is of a water damage caused by a toilet overflow. Not only did it affect the walls, but it also affected the carpet and contents that were in the office. The manager knew just who to call, SERVPRO. Our team showed up and was able to start the drying process. After all was said and done, our customer gave us great feedback, ALL tens on the satisfaction form. They were very pleased with our services.  

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Remediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-551-5004, we are always here to help.

Is Mold Covered by Your Homeowners Insurance?

6/17/2021 (Permalink)

Most owners insurance comes down to the source of the moisture to where the mold damage started. If you are unsure if your homeowners insurance covers mold, go over your policy. Make sure you look for mold exclusions or limitations and call your agent if it still unclear.


If mold results from a sudden and accidental damage, like a pipe bursting, the cost of mold remediation would be covered. Now, if it mold shows up because of neglecting home maintenance then most claims would be rejected.

Here is sample of damage done by an inch of flood water:

  • Replace carpet, flooring: $2,700
  • New baseboard molding: $2,250
  • Replace drywall $1,350
  • Cleanup, materials: $1,000
  • Bookshelves, lamps: $500
  • Total: $7,800


Source: National Flood Insurance Program - https://www.fema.gov/national-flood-insurance-program


You could also buy a mold rider as an add-on to your existing policy for extra coverage. If your insurance carrier doesn’t provide a rider, specialty companies might sell you a stand alone mold policy. Just to warn you, there will be a big price tag for that route.


If your insurance does not cover mold at all, moisture prevention is the key.

To help prevent mold growth, take the following steps:

  • Lower indoor humidity with air conditioners, de-humidifiers, and exhaust fans
  • Inspect hoses and fittings on appliances, sinks, and toilets
  • Use household cleaners with mold-killing ingredients like bleach
  • Opt for paints and primes that contain mold inhibitors
  • Clean gutters to avoid overflow and check roof for leaks
  • Avoid carpet in wet areas like basements and bathrooms
  • Remove and dry carpet, padding, and upholstery within 48 hours of flooding

Source: House logic https://www.houselogic.com/finances-taxes/home-insurance/homeowners-insurance-mold-covered/

Cleaning Under Home After A Flood

6/17/2021 (Permalink)

Under Home Cleaning - After Flooding

Many homeowners are eager to begin cleaning their homes after a flood although, few people realize that the area underneath houses often need to be cleaned after a flood. Here are a few helpful things to know about cleaning crawlspaces after a flood.

Though damage in a crawlspace may not be immediately apparent, identifying damage in a timely manner is often important. The following are common indicators that a crawlspace has been affected by a storm:

  • An unpleasant, musty odor in areas above and around the crawlspace due to mold growth
  • Damaged subfloors or warped vinyl floors
  • High levels of humidity in rooms above the crawlspace

A home flood can cause major damage to both the interior and exterior of a home, and though crawlspaces are often overlooked, they are still prone to damage. When water quickly accumulates under a house it is not removed or drained, the structure of the house can be affected. Crawlspace damage can also occur if there are high levels of humidity in the area. This can cause building materials to absorb the moisture and weaken. 

Thankfully there are steps that storm damage restoration company professionals take to clean your home’s crawlspace. First, water is removed from the crawlspace. If mold and high levels of humidity remain present after all the water is extracted, professionals may create negative air pressure in the area to dry it up. Once the area is dry, professionals may restore or replace any materials that have been damaged. 

Though floods can wreak havoc on your home, it is important to understand the cleaning steps to take after, to prevent any future issues. Knowing the signs of a damaged crawlspace, common causes of damage and how the underside of your house is cleaned can make the clean up process much simpler. 

Secondary Damage After A Fire

6/17/2021 (Permalink)

A fire can be devastating and often leaves many types of damage behind in Haines City/Polk City, FL. Try not to forget about any of the secondary aspects, such as smoke cleaning, to make sure that your home is fully rehabilitated and livable.

Smoke Odor

Before you can remove the smell, you need to eliminate any and all sources of smoke damage odor, such as burned materials. Then you can start to circulate the air and filter it. You may need some specialized equipment to accomplish this:

  • Air filtration devices
  • Ozone machines
  • Thermal foggers
  • Hydroxyl generators

Soot Residue

Even if an area of the home or a particular object wasn't burned, the particles carried by smoke can still blacken what fire did not touch. Soot, otherwise known as carbon residue, is the result of organic matter that hasn't burned completely. It can smear and permanently stain your walls or surfaces if you use a normal sponge or rag. Instead, use a dry cleaning sponge that can absorb this type of deposit. Be sure to ventilate the room by opening windows and turning on fans before tackling this kind of smoke cleaning.

Water Damage

It may seem counter-intuitive, but water damage resulting from the fire-fighting process is as common as smoke odor after a fire. If water issues are left alone, they can quickly turn into the much bigger problem of mold. Some materials cannot be thoroughly dried, so you may have to get rid of carpeting, insulation or certain types of drywall. Be sure to remove and dry all other items and ventilate the room as much as possible. Bring in a water damage remediation specialist to be sure that everything is taken care of properly.

Unfortunately, your work isn't done after you've cleared out the burned materials from a fire. Smoke cleaning, soot removal and water damage will give you just as much trouble as the initial damage. Hire a company that can do it all to make your life less stressful.

3 Steps To Take When There Is Water in Your Crawl Space

6/16/2021 (Permalink)

Crawl spaces are often overlooked by homeowners until there’s a flood and they are forced to investigate. These areas are usually located between the ground and the first floor. Many homeowners struggle with entering crawl spaces, which are only several feet high. What you do not want to find is water in these spaces. These three safety tips are essential for ensuring that all water is removed from your home after heavy rainfall. 

1. Locate the Source of a Flood 

A wet crawl space is a result of water entering your home in an undesirable way. The following might cause this frustrating problem:

  • Poor foundation of the building 
  • Malfunctioning downspouts and gutters 
  • Ruptured water lines 
  • Excessive subterranean water 

It’s important to at least make an educated guess about what caused the flooding so that you can do everything you can to not make it worse. If you suspect a broken pipe, for example, it’s wise to avoid your shower, sinks, and toilet until your wet crawl space is clean. 

2. Consult With the Experts 

Orlando, FL, has many companies that specialize in residential water issues. Ideally, you want to trust water damage experts that are experienced and trained. They should be able to look over your property and know exactly what to do to make it as good as new. Repairs can be an extensive process, so patience and faith in a company are key. 

3. Waterproof Your Crawl Space 

Nobody can control the weather. Waterproofing your crawl space is an excellent way to get peace of mind when the clouds start to gather and you think your home might be the target of a natural disaster. There are many waterproofing techniques ranging from applying a sealant to your home’s foundation to installing a sump pump. 

The dark and muddy depths of a wet crawl space can be intimidating, especially when it's flooded. These three safety suggestions can help eliminate anxiety and simplify the clean-up process.

Cleaning Electronics After a Fire

6/16/2021 (Permalink)

If you experience the unfortunate event of a fire in your home, you'll worry about the safety and well-being of your loved ones most. Your thoughts may then turn to the home itself and whether you can still live in it after the fire cleanup. Of course, you can't forget about your possessions either. Items such as furniture, documents, and keepsakes could be at risk. Your electronics are also vulnerable to damage from the fire and smoke. Thankfully, cleanup is possible.

What to Avoid After a Fire

In the aftermath of a fire in your home, you have some immediate responsibilities. Once crews put out the blaze, you'll want to inform your insurance company of the incident and file a claim. You should also call a professional fire mitigation company in Orlando, FL, to restore your home. When it comes to damaged electronics, keep these things in mind:

  • If it's safe to do so, unplug all of your electronics.
  • Never try to turn on any electronic devices.
  • Don't start cleaning the electronics unless you know what you're doing. 

Getting Help

It's best to leave electronic cleaning to the professionals. Experienced technicians can take devices with smoke damage and salvage them for further use. The pros have the right equipment and know-how to safely handle these items. 

The Process

As part of the fire cleaning process, technicians will take damaged electronics and first wipe away all soot and ash. A technician will then take apart the device to remove any debris or water from the inside. The professional may also use compressed air to blow out media ports or other smaller areas of the electronic item. 

Your Responsibility

Always make sure to back up files and data on your computers. For these and other devices, check with the manufacturer about any warranties. 

Fire cleanup can be extensive, so make sure you rely on the professionals. Skilled crews may even be able to salvage your electronics.

Prevent the Spread of Mold In Your Home

6/16/2021 (Permalink)

Homeowners everywhere will most likely face the horror of spreading mold at some point. You probably won’t escape it, no matter how clean your home is. Black mold can be especially worrisome. If you find it, what should you do to stop it from getting worse?

How Does Mold Spread?

Mold is a type of fungus. It reproduces via microscopic airborne spores which are invisible to the naked eye until they start breeding a colony. So, mold exists wherever there is air and is attracted to moisture. It also thrives in warmer temperatures, usually between 77 and 86 degrees. Mold grows as multicellular filaments called hyphae which give it a fuzzy appearance and emit a distinct musky odor. Spreading mold can cause structural damage to your home if left unchecked. Some common types of mold are:

  • Black mold — Stachybotrys chartarum
  • Blue/green mold — Penicillium
  • Pink mold — Aureobasidium
  • Yellow mold — Serpula lacrymans

What Not To Do

If you discover mold damage in your home, do not attempt to remove it yourself. If you do so, you are more likely to contribute to its spread rather than getting rid of it. There are specific steps to follow for the removal of mold, so it’s best to leave this process in professional hands.

What You Should Do

Your home can never be completely free of mold because of its nature as a microscopic airborne particle, but growth can be stopped and removed, and appropriate spore levels can be managed. Your first step is to set up a mold damage assessment. There are many specialists that offer mold remediation processes that include containment, removal of infested materials, air filtration, cleaning of belongings and restoration of the area. These techniques all follow strict protocols and professional standards.

Mold is an especially tough obstacle to overcome for the average homeowner. To avoid accidentally spreading mold and making it worse, don’t be afraid to turn to the experts.

Should You Include Insurance Coverage for Water Damage in Your Business Policy?

6/10/2021 (Permalink)

Choosing appropriate coverage for your business or commercial property can be hard. There are so many things that could happen, what is most relevant to your situation? There are a few business claim constants, and one of them is water.

A Common Problem

Water damage can happen to anyone, anywhere. There are many different sources: flooding, storms, plumbing issues or sewer backups. What does this mean for an owner of commercial property? 

The average water and freezing damage claim cost is $17,000.

It is the second most common insurance claim for a commercial property to make, right under burglary and theft. 

It can be exacerbated by geography- certain areas are more prone to severe weather patterns than others, including harsh freezes and hurricanes.

Not Always Covered

A typical business insurance policy might not have specified coverage for water damage, although you may be able to make a business claim under an "all perils" plan. So, this means that your coverage will depend on your situation. If your water damage is a result of an issue that is easily avoided with routine maintenance, it will probably not be covered. If it is sudden and could not have been prevented, it probably will be covered. However, there are add-ons for specific situations, also known as riders, that you can ask for in your policy.

Preventable

Proper care can go a long way for reducing the likelihood of water damage coming from your plumbing. Freezing is a big cause of pipe break, so be sure to insulate any exposed pipes and maintain a temperature of at least 55 degrees Fahrenheit at all times. Have your drains regularly inspected and check for leaks often. Just in case, find a reliable water damage remediation company to respond should the need arise.

When looking at the history of commercial insurance and the typical business claim of commercial properties, it becomes clear where your priorities should lie. Water is present both inside and outside almost every building, so be prepared for what it can do.

Precautions To Take When Your Home Is in a Flood Zone

6/10/2021 (Permalink)

Living next to the beach or in a low-lying area may be a lifelong dream, but it can come with added risks. One such risk is having a home in a flood zone. You don't have to give up what may otherwise be a great location, though. There are several precautions you can take to minimize your risk of flood damage.

Protect Your Home

An active storm season in Florida can test the boundaries of your home like nothing else. While you may not be able to fully keep your home from flooding, there are several ways you can prepare for an upcoming rainstorm:

  • Put sandbags out as a barrier against rising water.
  • Install a sump pump in your basement on or the lower level of your home.
  • Place outlets or sensitive equipment higher on the wall or on a shelf.

It's also a good idea to have an evacuation plan, just in case the water rises so high you need to leave your home. Even if your home floods, you can have measures already in place to deal with the fallout. 

Purchase Insurance

If your home is in a flood zone, you need to have flood insurance. This coverage is not typically part of your homeowners' policy, so you'll need to purchase it separately. If your insurance company doesn't offer flood insurance, you can get a referral for a company that does from the National Flood Insurance Program.

Plan for Remediation

Flooding can produce serious damage to your home. Have the contact information for local flood restoration specialists handy. They can assess the damage to your home and give you an estimate of how much the repairs are going to cost.

When your home is in a flood zone, you have to take some factors into consideration that other homeowners do not. You may be able to minimize some damage. For the damage that you can't avoid, though, you need trusted cleanup professionals and an insurance policy that covers it.

Is Your Business Prepared?

6/7/2021 (Permalink)

Up to 50% of businesses never reopen following a disaster. This usually happens because the amount of damage was too large and too expensive to recover from. Your business should be prepared to minimize the damage to your business so that doors can open back for business.  

There are a few things you can do make sure your establishment is ready.

Continuity Plan

Business that do reopen after a disaster most had a preparedness plan. You must identify the components of your business that are essential for it to continue running. Prepare a plan with the appropriate staff as well. Your staff must know who and what should happen in the case of an emergency.

Prepare your Emergency Plan

Have a plan in place. Letting SERVPRO prepare an Emergency Ready Plan (ERP) will help minimize the damage by having a quick response to an emergency. Knowing what and when to do will ensure that the right steps are taken.  Something as simple as just knowing where the shutoff valves can save you from extensive water damage.

Review Your Insurance

Make sure you are familiar with your insurance. You need to know who to call when you need answers regarding your business. Understanding your policies will help you be able know what is not covered and reassess if your needs require more coverage.

Cyber Security

The physical damages to your property but also internal damage to important files and data. Be sure to have all your data backed up.

Forgotten Causes of Commercial Water Damage

6/7/2021 (Permalink)

Business owners usually think commercial water damage is caused by floods, massive rains, and storms. That’s often true. Weather events, storms, and flooding do shut down businesses and create major water damage in commercial buildings. Unfortunately, many business owners, commercial space renters, and entrepreneurs don’t think about and try to prevent other typical causes of water damage.   
 

1. Sprinkler systems
Some older office and retail buildings have outdated sprinkler systems that work in conjunction with fire protection systems. While sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty, not well maintained, or in need of replacement. Many a time a poor sprinkler system has damaged commercial inventory and business assets and shut down the business. Check your system to make sure that it’s not faulty or in need of repair or replacement.

2. Appliances and equipment
Restaurants and catering businesses sometimes suffer water damage from their appliances or equipment. But any business that has appliances or equipment that use water could suffer water damage. If an appliance fails and spews water across your commercial building, especially during late hours when no one is around, you may come back to work and face a water damage emergency.
 

3. Pipes and plumbing
Just like in a residential home, the plumbing system in a commercial business can fail. A broken pipe or faulty plumbing can result in major water damage in just a few hours.

4. Sewer lines
Sewer backups are another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated black water which can cause health effects and ruin products and office furnishings.
 

5. Water Heaters
Water heaters in commercial buildings can crack or lose their seal because of high pressure. You want to make sure and follow the manufacturer's guidelines and flush your water heater regularly to make sure it is working properly.

6. Roofing
One of the more obvious ways commercial buildings suffer water damage is through an old or leaky roof. Inspect the roof frequently (at least every six months) to make sure it does not need to be resealed and to be sure it drains properly. Even small leaks should be fixed immediately.

Commercial water damage? Call SERVPRO of Haines City/Polk City. Call anytime 24/7 at 863-236-3553.

Commercial Mold

5/22/2020 (Permalink)

Commercial Mold Damage

Mold Damage can be a big problem for anyone, even for a commercial facility. Notice in the photo the mold growth along the bottom of the drywall. This was caused by an ongoing leak behind the wall. Sometimes the smallest things can cause the biggest problems when not attended to. If you suspect mold in your facility give SERVPRO a call, we will gladly assist you with any questions or concerns that you may have. We are a 24-hour emergency service company. 

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Remediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-551-5004, we are always here to help.

Water Damage to a Commercial Building

5/22/2020 (Permalink)

Water Damage to a Commercial Building

A water damage can happen to anyone even the biggest and best facilities. Knowing who to turn to, to get your company up and running in the shortest amount of time possible could mean everything. This photo is of a water damage caused by a toilet overflow. Not only did it affect the walls, but it also affected the carpet and contents that were in the office. The manager knew just who to call, SERVPRO. Our team showed up and was able to start the drying process. After all was said and done, our customer gave us great feedback, ALL tens on the satisfaction form. They were very pleased with our services.  

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Remediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-551-5004, we are always here to help.

Knowing What To Do If You Have Fire Damage

5/22/2020 (Permalink)

A Fire damage can happen at any given moment. It can either be when you are home or when you are not. It’s important to know what to do. A house fire can be caused by many things, an unattended candle, a microwave, a cigarette, etc... It is crucial that you know who to call. If it is a fire that can not be put out using a fire extinguisher, call the fire department or 911 and then call SERVPRO. If you are able to put it out with a fire extinguisher, do it and then call SERVPRO and we will be able to assist from there.

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Re-mediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-236-3553, we are always here to help

Fire and Water Damage

5/22/2020 (Permalink)

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allow us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Haines City/ Polk City will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

SERVPRO of Haines City/ Polk City is a Florida State licensed Certified Building Contractor, Mold Remediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-236-3553, we are always here to help.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 
863-551-5004

2020 Hurricane Season

5/22/2020 (Permalink)

Hurricane season is right around the corner. Are you Prepared? With the catastrophic winds and rains from hurricane Irma, many families and businesses suffered. With families trying to rebuild their homes and companies are putting their businesses back together it’s easy to get sidetracked from the upcoming season. Be prepared! Know where to go and what to do in case of an emergency. Give us a call if your home has water, fire or mold damage. We can help!

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Re-mediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-551-5004, we are always here to help.

Braving a Hurricane

5/22/2020 (Permalink)

2004s Hurricane Charley

I remember when I was around 10-11 years old, Hurricane Charley went right over central Florida. My family went over to my aunt’s house in Winter Haven to hunker down. As the storm passed over the trees were bending, the wind was howling, and suddenly, the wooden privacy fence in the back yard flew up and it was gone. All at once the wind and the rain calmed and you can see blue skies and sunshine. For about 3 minutes everything was peaceful, then the battering wind and rain started right back up. The eye of Hurricane Charley had gone right over us. It will be an experience that I will never forget. Remembering back to 2004 when Florida was hit by not only Charley but 3 other powerful hurricanes, makes you want to get a plan together and have can goods, water, flashlights, spare batteries and a safe place to brave the storm. It also makes you think of who you will call if you have damages to your home. I know who I would call SERVPRO, they are always here to help. – Liz

Water Damage To A Home

5/22/2020 (Permalink)

Water Damage to a Master Bedroom

Dealing with a water damage can be incredibly stressful. Let SERVPRO take care of it for you. Many people have busy lives, dealing with many situations but when it comes to a water damage, we can ease your mind. The photo shown is a water damage to a master bedroom. The dark spots on the floor show where the water traveled and settled. The customer called us to take care of the problem. They were very pleased with our service.

SERVPRO of Haines City/ Polk City is a Florida State licensed Certified Building Contractor, Mold Re-mediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-551-5004, we are always here to help.

Water Damage Caused By A Leaking Roof

5/22/2020 (Permalink)

Ceiling Damage Caused by Roof Leak

If you have a roof leak it is especially important to get a professional company out to address the damage and either fix it or tarp it. If the leak continues it can turn into more than just a roof leak. The Photo shown is of a roof that leaked and continued to leak and eventually caused the drywall ceiling to collapse. The customer was overwhelmed and needed help. SERVPRO was able to go out and take it off their hands. They were incredibly pleased with our services.

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Re-mediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-236-3553, we are always here to help.

EPA Lead Safe Certified Firm

5/21/2020 (Permalink)

SERVPRO of Haines City/Polk City proudly announces that we are an EPA Lead Safe Certified Firm. This means that we have fulfilled the requirements of the Toxic Substance Control Act (TSCA) Section 402, and have received certification to conduct lead-based paint renovations, repair, and painting activities pursuant to 40 CFR Part 745.89. When dealing with lead based paint homes we take the proper precautions to ensure you and your family are safe. Remember the older the home the greater potential it has for lead based paint. To learn more about lead based paint or to look up our certified firm please visit http://www.epa.gov. If you have any questions regarding our services please feel free to contact us. Thank you!

Commercial Water Damage

5/21/2020 (Permalink)

A water damage can happen to anyone, even the biggest and best facilities. Knowing who to turn to, to get your company up and running in the shortest amount of time possible could mean everything. This photo is of a water damage caused by an AC leak. Not only did it affect the ceiling, but it also affected the carpet and contents that were below. The manager knew just who to call, SERVPRO. Our team showed up and was able to start the drying process. After all was said and done, our customer gave us great feedback, ALL tens on the satisfaction form. They were very pleased with our services.  

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Re-mediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-551-5004, we are always here to help.

Commercial Services

5/21/2020 (Permalink)

From the beginning of a construction project straight through to the end SERVPRO of Haines City/Polk City will be there with you the entire time.

Not only do we provide services to our residential customers, we also provide services to our commercial customers.  From the smallest project to new construction our franchise provides all phases of commercial services.

SERVPRO of Haines City/Polk City strives to make all of our customers more than satisfied with their service/services.

When disaster strikes we will be there when needed.  We provide emergency response restoration and cleanup services.  

Structural integrity, materials, labor, safety, customer satisfaction and deadlines are a few of the things that SERVPRO will help you with when working on a commercial project.  The bottom line, however, is you are responsible for getting the doors open on time.

Fire Remediation and Restoration

5/21/2020 (Permalink)

Fire safety is the set of practices intended to reduce the destruction caused by fire. Fire safety measures include those that are intended to prevent ignition of an uncontrolled fire, and those that are used to limit the development and effects of a fire after it starts. It is important to know what to do and who to call when you have fire damage to you home. SERVPRO is a 24/7 emergency response crew, we are always here to help. Don’t hesitate to call our office.

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Remediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-551-5004, we are always here to help.

Fire Safety

5/21/2020 (Permalink)

The first 24 hours can make the difference between restoring versus replacing property and belongings.

SERVPRO of Haines City/Polk City has a 1-4-8 Service Response Guideline. Meaning:

1:  Within an hour from notice of loss a SERVPRO Professional contacts you to arrange for service.

4:  Within 4 hours of notification of loss we are on-site to start mitigation services.

8:  Within eight hours of on-site arrival, a verbal briefing of the scope is communicated to the appropriate person.

DO:  Limit movement within the building to prevent soot from spreading and additional damage from happening.

DO:  Place clean towels on rugs and high traffic areas

DO:  Coat chrome faucets, trim and appliances with petroleum jelly

DO:  Place aluminum foil or wood blocks between furniture legs and carpeting.

DON'T:  Wash any walls or painted surfaces

DON'T:  Shampoo carpet or upholstery

DON'T:  Clean any electrical equipment

DON'T: Send clothing to dry cleaner since improper cleaning may set smoke odor

Preventing Wildfires

5/21/2020 (Permalink)

Wildfires, in the perfect weather conditions can cause major devastation. Below are some safety tips that can help prevent the spread of a wildfire.

  • Clear leaves and debris from the gutters on the home
  • Remove dead leaves and vegetation from the yard and underneath porches.
  • Wildfire can spread to treetops. Prune trees so the lowest branches are 6 to 10 feet from the ground.

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Remediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-551-5004. We are always here to help.  We strive to do exactly what our tagline says...  "Like it never even happened."

Hurricane Preparedness

5/21/2020 (Permalink)

The two keys to weather safety is to PREPARE for the risks and to ACT on those preparations when alerted by emergency officials.

Before a Hurricane:

  • To begin preparing, you should build an emergency kit and make a family communications plan.
  • Know your surroundings
  • Learn the elevation level of your property and whether the land is flood-prone.
  • Identify levees and dams in your area and determine whether they pose a hazard to you.
  • Learn community hurricane evacuation routes and how to find higher ground.
  • Make plans to secure your property
  • Cover all of your home's windows
  • Install straps or additional clips to securely fasten your roof to the frame structure.
  • Be sure trees and shrubs around your home are well trimmed so they are more wind resistant.
  • Clear loose and clogged rain gutters and downspouts.
  • Reinforce your garage
  • Plan to bring in all outdoor furniture, decorations, garbage cans and anything else that is not tied down.
  • Determine how and where to secure your boat.
  • Install a generator for emergencies.
  • If in a high-rise building, when high winds are present, be prepared to take shelter on a lower floor because wind conditions increase with height, and in a small interior room without windows.
  • Consider building a safe room. 

SERVPRO of Haines City/ Polk City is a Florida State licensed Certified Building Contractor, Mold Remediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-551-5004, we are always here to help.

Flooding, Knowing What to Do If It Happens to You

5/21/2020 (Permalink)

Intense tropical squalls & thunderstorms happen often in Florida and can produce flash floods. Here are some tips to get you through the emergency.

Advance Preparation

Prepare in advance with a SERVPRO Emergency ready programs mobile App. https://ready.SERVPRO.com/Home/MobileApp (ERP). Our convenient mobile app stores all your utility and emergency response information in one place, so you can access this information from your smartphone or computer.

Watch for Pooling Water 

Look for places around your property where water pools, and channel it away from buildings. Make sure gutters and downspouts are clear of debris and they are directing water as intended.

Maintain Sump Pump 

If you have a sump pump, check to be sure it is operational before water starts rising. Consider a back-up generator to ensure your pump works when you need it most. Contact your insurance agent to add coverage in case your sump pump fails. 

Raise Storage Goods 

Use shelving and/or pallets to keep storage items off the floor to reduce the impact of small floods. In many situations, raising boxes just a few inches will be enough to keep storage goods above the water line. 

Cut Power if Necessary 

As rising water approaches the level of electrical outlets, you risk having a live current flow through all the water. Cut the power if you can safely do so without standing in water. Otherwise, evacuate and contact an electrician to cut the power before you go back in for recovery.

Keep Storm Drains Clear

If you see water pooling around a storm drain, the drain may be clogged with debris. Clearing the debris will help keep the water flowing away from your neighborhood.

Consider Flood Insurance 

Homeowners insurance will not cover floods; you must purchase a separate policy for flood protection. When all else fails, flood insurance will provide you the means to respond to a catastrophic flooding event.

Be Aware on the Road 

Be careful when driving during spring storms, especially when you hear flash flood warnings. Never drive into fully submerged roadway. The water surface will be at the same level as the pavement you can see. This view can deceive you into thinking the water is shallow because you cannot see how the road dips under the surface. 

Act Fast 

When a flood happens, you need to act fast to dry out any wet items, particularly structural materials like walls and flooring.

 SERVPRO of Haines City/ Polk City is a Florida State licensed Certified Building Contractor, Mold Remediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-551-5004, we are always here to help.

Memorial Day Weekend 2020

5/21/2020 (Permalink)

Memorial Day is a time at which we remember those who lost their life’s while serving in the military. Traditionally observed on May 30 but now officially observed on the last Monday in May. This Memorial Days local forecast has a high of 90 and a low of 70 with a 20% chance of rain. If you have any damages to your home during this Memorial Day weekend give us a call. We are a 24/7 emergency response company.   

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Remediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-551-5004, we are always here to help.

Water Damage from Summer Storms

5/21/2020 (Permalink)

Attention Businesses! With the start of this years 2020 Hurricane Season, SERVPRO would like you to know that we are a 24-Hour Emergency Response Team. As Floridians we know that with all the rain and wind that comes our way, our businesses and homes could see damages. It is extremely important to have a plan of action ahead of time and that is what SERVPRO is here for. If your home or business is impacted by this year’s storms, give us a call. We are always here to help!  

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Remediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-551-5004, we are always here to help.

Knowing What to Do If You Have Water Damage

5/21/2020 (Permalink)

A water damage can happen at any point in time whether your home or not. It is always important to know what to do when a pipe bust, a toilet over flows, a sewer line backs up or a fish tank busts. Call SERVPRO we will be able to guide you through what to do. Be sure to know where your water shut off valve is. Knowing where this is and how to turn it off can help save your home when a pipe bust.  

 SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Remediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-551-5004, we are always here to help.

Dealing with Water Damage

5/21/2020 (Permalink)

Dealing with water damage can be unexpected and frustrating. If you or someone you know has had a water damage give us a call. We are always here to help. Water damages can be caused by numerous things. Some of those things are listed below.

  • Toilet overflow
  • Water supply line break
  • Roof leak
  • Flooding
  • Fish tank break
  • AC Leak 
  • Fridge Leak 
  • Water Heater Leak
  • Slab Leak 

Many things can cause water damages. Call us if you have any questions.

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Remediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-551-5004, we are always here to help.

Bathroom Sink Overflow

5/21/2020 (Permalink)

Photo Showing Water Damage From An Overflowing Bathroom Sink

In this photo, notice the amount of water that is puddled on the rug and tile floor. This was a water damage that happened in Kissimmee FL. It was caused by an overflowing sink that went unnoticed until it seeped into the next room where the homeowner had been sitting. This caused water to travel throughout the home. Anything can happen so its best to expect the unexpected and have a plan of action for moments like this.

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Remediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-551-5004, we are always here to help.

Mold Located Within A Bathroom Vanity

5/21/2020 (Permalink)

Mold within a bathroom vanity

This is a photo of mold damage inside a bathroom vanity in Winter Haven, FL. Mold can be found in any part of your home that has been affected by water and has not been properly dried or any area that has a substantial amount of humidity. With the right conditions mold can potentially become a problem for a homeowner. If you or someone you know has a mold issue, give us a call. We are always here to help! 

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Remediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-236-3553, we are always here to help.

Reasons To Hire A Fire Remediation Company

5/1/2020 (Permalink)

Building contractors are typically very competent at new construction. Unfortunately, before the new materials go into a home being repaired from fire damage, there are many steps to be taken which the building contractor may not be willing or trained to handle. Fire, smoke, and water affect certain parts of a home differently, and therefore each area may require different methods of sanitizing, restoring, and rebuilding.

A fire restoration company has the training, knowledge, and specialized equipment to handle each unique situation. Many times, damage occurs in areas that are not visible, i.e., behind walls, in crawl spaces of attics or basements, or has affected the structural, electrical, heating, and/or plumbing systems. As is often the case, damage occurs far from the source of the fire, due to the fact that heat, smoke, and water travel. Many building materials in modern homes become toxic when exposed to fire, smoke, and water. Additionally, smoke or smoky water – trapped inside walls, under floors, inside electrical conduit, etc. – if not found and properly cleaned, will give off an odor for years. Finding and treating these threats requires experience and training, along with specialized equipment.

Some of the specialized equipment a fire restoration company has on hand is thermal imaging equipment, air scrubbers, negative air fans, ozone machines, commercial fans and dehumidifiers, HEPA (high efficiency particulate air) vacuum cleaners, specialized cleaning equipment, and soot and moisture measuring equipment. These specialized pieces of equipment, knowledge and training are not something a local contractor is likely to have or invest in.

In addition, before the cleaning and repairs begins, there is a total evaluation process that must take place. Most fire restoration projects are covered by insurance. Fire restoration companies are experts at knowing what can or cannot be salvaged, and how much it will cost to salvage and clean building contents. They will then pack out the salvageable contents, bring them to their place of business, clean, deodorize, repair/restore and store the contents until the repairs to the home are complete. Building contractors are not prepared or capable of handling this step. Most building contractors have no need to deal with insurance companies, and thus have little experience with navigating the system. This can cause huge delays in getting the project completed in a timely fashion.

Restoration companies typically have people on staff who have years of experience in working with insurance companies and adjusters, and can expedite the process by weeks and even months. Additionally, building contractors are used to getting paid directly by the customer, with much of the cost of the project being paid up front. Insurance restoration funds can have multiple stages and require inspections prior to being released. Most building contractors are unable or unwilling to carry the huge lines of credit and reserves necessary to do restoration work.

Restoration companies must also carry unique and higher limit insurance policies than builders. Fire restoration requires demolition and removal of hazardous materials. Products that may be perfectly safe under normal conditions, become dangerous after exposure to fire and heat. Restoration contractors must deal with lead, asbestos, formaldehyde, plastics, glues, oils, household chemicals, propane, gasoline, ammunition, and sometimes dangerous drugs, to name a few. Restoration companies are also trained to clean up bio-hazards sometimes present in the aftermath of a fire, including blood, feces, urine, bacteria, viruses, toxins, and medical waste. These risks require specialized insurance policies that a building contractor would not carry.

We have noted in this piece several reasons why you should choose a qualified restoration specialist versus a building contractor to restore your home or business after a fire.

The staff at SERVPRO of Haines City/Polk City has the training, knowledge, and experience to restore your home or business after any type of disaster. Our promise that from the first sign of disaster until the end of recovery, you’ll have a partner who gets the job done.

Restoration Process For Storm Damage

5/1/2020 (Permalink)

Violent weather such as storm damage can wreak havoc on buildings as well as vegetation. Wind damage can be a hazard to the structure of a building, by loosening the shingles or tiles on the roof. This can cause moisture such as rain and snow to infiltrate into the protective surface of the roof, which will result in the wood swelling and later on disintegration and becoming moldy. This outcome will lead to a sagging ceiling and further problems. Elements such as wind, rain, hail, and lightning can result in turning people’s lives upside down, this is why having a storm damage restoration service to help this type of emergency is a good option.

Here are some of the activities you can expect from the storm restoration service professionals.

  • Whether it is a business or residence, the restoration company will come to your property and their trained experts will do a thorough examination of the interior and exterior of your building. This will help them discover the level of the damage. In many cases, the restoration company will discuss the renovation plans with you and your insurance adjuster.
  • When everything is agreed upon, the work begins. Depending on what type of damage is present, this will determine the type of equipment the professional will use. In the case of flooding, they will use specialized pumps and vacuums to remove water from the affected areas.
  • Generators will be brought in to operate their dehumidifiers and air movers so mold and mildew do not have a change to make matters worse. Using customized cleaners, the specialist will then disinfect hard surfaces and shampoo salvageable carpets as well as apply deodorant to combat any odors.

If contacted in time, a storm damage restoration company will be able to rescue your building from greater structural issues, by inspecting the roof and replacing the dilapidated areas. After sealing and renovating the roof, they will then address the ceiling and restore to its former condition.

As you can see, when you suffer from natural disasters, the storm damage restoration process is something the experts can handle.  

If you've recently suffered from storm damage and are looking for storm damage repair contact the specialists at SERVPRO of Haines City/Polk City today to help reinstate your home.

SERVPRO Using New Sanitizing Practices

4/3/2020 (Permalink)

Worker using sanitizer

Our industrial hygienists are out on the front lines battling COVID-19. Our team, led by John Carter, is working with existing clients and public health officials to develop cleaning protocols to decontaminate buildings impacted by the virus. They are dedicated to working with other front-line workers and personnel fighting this pandemic. We want to thank everyone currently working hard to make our communities safe for all of us again.

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-236-3553, we are always here to help.

Community Festival 2020

4/1/2020 (Permalink)

Supporting the community and getting our brand out in the general public

We here at SERVPRO of Haines City/Polk City would like to thank everyone who attended the 6th annual Community Fest in Winter Haven's lovely park.  

A great time was had by all.  We met a lot of great people and saw many new faces.  We hope to see you all there next year and for many years to come.

First of all, thank you everyone that came out to join us for the Community Fest in Winter Haven and for the Winter Haven Chamber of Commerce for having us back again. To give a number on how many great people, 6,000- 7,500 attended the event.

SERVPRO would like to remind you that we are a fire, water and mold restoration company.  Due to the unforeseen outbreak that is happening around the world, we are now offering sanitation services for both commercial and residential properties. We also offer a lot of other great services like Deep cleanings and Bio-hazard Cleanups. If you have a question regarding any of our services please give us a call. We are always here to help. 

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Re-mediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-551-5004.

Haines City/Polk City SERVPRO, Licensed Mold Remediater

4/1/2020 (Permalink)

There are many different types of mold, knowing what type you are dealing with can answer many questions and help you decide if a professional re-mediator is right for you. SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Re-mediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. We do everything from testing, to re-mediating and to putting everything back to the way it was. Mold is nothing to play with, if disturbed the spores can spread. Do not hesitate to ask us some questions.

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Re-mediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Give us a call to find out more about the services we offer at 863-236-3553

SERVPRO of Haines City/Polk City makes it "Like it never even happened."

2019 Winter Haven Chamber of Commerce Community Festival

4/1/2020 (Permalink)

We here at SERVPRO of Haines City/Polk City would like to thank everyone who attended the 5th annual Community Fest in Winter Haven's lovely new park.  

A great time was had by all.  We met a lot of great people and had a lot of fun with the kids.  We hope to see you all there next year and for many years to come.

First of all, thank you everyone that came out to join us for the community fest in Winter Haven. We got a lot of great photos and met some pretty amazing people of our community. To give a number on how many great people, 5,000- 6,000 attended the event.

SERVPRO would like to remind you that we are a fire, water and mold restoration company. We also offer a lot of other great services like Deep cleanings, carpet cleaning and Bio-hazard Cleanups. If you have a question regarding any of our services please give us a call. We are always here to help. 

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Re-mediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water , we are always here to help.  Call:  863-236-3556

Why SERVPRO YouTube Video with Franchise Owners Chris and Jennifer Brill

4/1/2020 (Permalink)

When water damages you home or business time is critical, and shopping for a contractor is not a luxury you can afford. Chris Brill who owns SERVPRO of Haines City/Polk City along with his wife Jennifer were recently interviewed and asked about tips on how to select a water restoration contractor. Click the link to see what his suggestions are:

https://www.youtube.com/watch?v=OPHCGCFVWrQ

SERVPRO of Haines City/Polk City is always here to help, and if you feel the video is helpful, please "like it". 

If you have any questions regarding any issue regarding water, fire, mold or bio-hazard clean-up don't hesitate to contact us at 863-236-3553

All SERVPRO franchises are independently owned and operated, let us show you we strive to be the Premier Restoration Company in Central Florida.

Water Damage May Cause Mold Damage

4/1/2020 (Permalink)

When your Haines City/Polk City business has water damage from flooding or leaks, you need the company that can respond immediately and has the expertise and equipment to properly restore your property. SERVPRO of Haines City/Polk City uses advanced water damage inspection and extraction equipment to help them find the moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

It only takes a small water leak, or even excess humidity, for mold to form in your Winter Haven business. Then, mold can spread quickly through the property in as little as 48 hours. Mold can produce allergens and irritants, and it has the potential to cause other health effects. If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to re-mediate your mold infestation.

SERVPRO would like to remind you that we are a fire, water and mold restoration company. We also offer a lot of other great services like Deep cleanings, carpet cleaning and Bio-hazard Cleanups. If you have a question regarding any of our services please give us a call. We are always here to help. 

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Re-mediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water, we are always here to help.  Call:  863-236-3553

2020 Hurricane Season

4/1/2020 (Permalink)

The 2020 hurricane season is right around the corner. Are you prepared? With the catastrophic winds and rains from Hurricane Irma, many families and businesses suffered. With families trying to rebuild their homes and companies are putting their businesses back together it’s easy to get sidetracked from the upcoming season. Be prepared! Know where to go and what to do in case of an emergency. Give us a call if your home has water, fire or mold damage. We can help!

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Re-mediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-236-3553, we are always here to help.

COVID-19 Information & Guidelines for Cleaning and Sanitation

3/16/2020 (Permalink)

With all the information about COVID-19 being dispersed, SERVPRO would like to share some thoughts about the virus and clean-up methods.

            ABOUT 2019 COVID-19

Coronaviruses (CoV) are a large family of viruses that cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS-CoV) and Severe Acute Respiratory Syndrome (SARS-CoV). A novel coronavirus (nCoV) is a new strain that has not been previously identified in humans. The CDC is responding to an outbreak of respiratory disease caused by a novel (new) coronavirus that was first detected in Wuhan City, Hubei Province, China and which has now been detected in 50 locations internationally, including cases in the United States. The virus has been named “SARS-CoV-2” and the disease it causes has been named “coronavirus disease 2019” (abbreviated “COVID-19”).

 IMPORTANT INFORMATION

  • SARS-CoV-2 contamination requires thorough cleaning and disinfection of all surfaces and materials within the affected area.
  • Hard Surfaces can be disinfected
  • Soft Surfaces can be sanitized
  • Be sure to pay special attention to common use areas where SARS-CoV-2 can be easily spread and where cross contamination may occur.
  • Currently there are no disinfectants that have been tested specifically for this particular emerging viral pathogen. The CDC is recommending a labeled Hospital Grade disinfectant with claims against similar type organisms to SARS-CoV-2. SERVPROXIDE has demonstrated effectiveness against viruses similar to 2019-nCoV on hard non-porous surfaces. Therefore, this product can be used against SARS-CoV-2 when used in accordance with the directions for use against Norovirus Feline Calicivirus** on hard, non-porous surfaces. In addition, SERVPROXIDE currently has EPA approved claims for Feline coronavirus (Strain WSU 79-1683, ATCC VR 989**) and Canine coronavirus (Strain 1-71, ATCC VR-809**). More product specific information can be obtained on the Technical Data Sheet & SDS.
  • Consider HVAC and sanitation claims when evaluating a disinfectant
  • As with all emerging type pathogens proper PPE (personal protection equipment) use is of the utmost importance.

At SERVPRO of Haines City/Polk City, we are always here to help. If we can be of help don’t hesitate to reach out to us.

SERVPRO of Haines City/Polk City's In Place Drying

3/5/2020 (Permalink)

Fans and holes for in place drying

SERVPRO of Haines City/Polk City received an urgent call from one of our valued customers stating that they had a water loss in one of their branches.  We advised her that we would be there as quickly as possible.

One of SERVPRO of Haines City/Polk City's crews were on-site within 90 minutes of receiving the call.  Upon initial inspection it was found that the cause of loss was a small hot water heater under the kitchen sink.  Our technicians got right to work finding all of the affected areas, documenting everything with photos and written documentation.  The amount of equipment was determined and put in place for our in place drying.

You'll see in this photo two of SERVPRO's drying fans and holes that were drilled behind where the baseboards were due to the walls being insulated.

Once again SERVPRO of Haines City/Polk City has proven that we can truly make it "Like it never even happened."

Dundee Chamber of Commerce

5/14/2019 (Permalink)

SERVPRO wants to thank, The Lake Dundee Chamber of Commerce, for having our Sales Rep. Dawn Cousineau join their meeting with all the members of the Chamber on 5/14/19. If you’re a member of the chamber and you own a commercial building or Residential property that has had water, fire, or mold damage please give us a call, we are always here to help. Don't hesitate to call our office at the number below. We are here to help our fellow chamber members and residents of Dundee.

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Re-mediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-551-5004, we are always here to help.

Commercial Mold Damage

5/7/2019 (Permalink)

Commercial Mold Damage

The photo Below is of a mold damage at a commercial facility. Notice the mold was located behind the baseboard. When you have a water damage that affected your walls give us a call, even though you have a mop and a fan to try to dry it. that may not be enough. We have the equipment and knowledge to dry materials that were affected. Since this wasn’t addresses when the leak first happened, the drywall had the right potential and temperature to promote mold growth. SERVPRO was called in to help.

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Remediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-551-5004, we are always here to help.

Dealing With Water Damage

5/7/2019 (Permalink)

Dealing with water damage can be unexpected and frustrating. If you or someone you know has had a water damage give us a call. We are always here to help. Water damages can be caused by numerous things. Some of those things are listed below.

  • Toilet overflow
  • Water supply line break
  • Roof leak
  • Flooding
  • Fish tank break
  • AC Leak 
  • Fridge Leak 
  • Water Heater Leak
  • Slab Leak 

Many things can cause water damages. Call us if you have any questions.

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Remediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-551-5004, we are always here to help.

Fire - The First 24 Hours

4/26/2019 (Permalink)

The first 24 hours can make the difference between restoring versus replacing property and belongings.

SERVPRO of Haines City/Polk City has a 1-4-8 Service Response Guideline. Meaning:

1:  Within an hour from notice of loss a SERVPRO Professional contacts you to arrange for service.

4:  Within 4 hours of notification of loss we are on-site to start mitigation services.

8:  Within eight hours of on-site arrival, a verbal briefing of the scope is communicated to the appropriate person.

DO:  Limit movement within the building to prevent soot from spreading and additional damage from happening.

DO:  Place clean towels on rugs and high traffic areas

DO:  Coat chrome faucets, trim and appliances with petroleum jelly

DO:  Place aluminum foil or wood blocks between furniture legs and carpeting.

DON'T:  Wash any walls or painted surfaces

DON'T:  Shampoo carpet or upholstery

DON'T:  Clean any electrical equipment

DON'T: Send clothing to dry cleaner since improper cleaning may set smoke odor

Call SERVPRO of Haines City/Polk City at 863-236-3556

Preparing for a Storm

4/26/2019 (Permalink)

Don’t wait – take the following safety steps with your family today.

Make an emergency supply kit.
Gather supplies like water, medicines, and blankets. You won’t have time to search or shop for these supplies during an emergency, so put your kit together now. Make sure your kit includes:

  • Water for at least 3 days. You’ll need at least 1 gallon of water a day for each person. Don't forget water for your pets, too!
  • Food for at least 3 days. Choose foods that don’t need to be kept cold and that you don't need to cook – like energy bars, peanut butter, crackers, and canned fruit. Don’t forget a can opener!
  • Prescription medicine that you take every day, like heart or diabetes medicine.
  • A first aid kit to treat cuts, burns, and other basic injuries.  (You can also buy first aid kits at many stores.)
  • A battery-powered radio with extra batteries or a hand crank radio.
  • A flashlight and extra batteries.
  • A whistle to call for help.

Keep your emergency supplies together in a backpack, bag, or easy-to-carry container. Use a waterproof container if possible. Store your supplies in a place that’s easy to reach.

These and many other helpful tips are available at ready.gov. SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Re-mediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-236-3553, we are always here to help.

Mold Remediation Licensed

4/10/2019 (Permalink)

There are many different types of mold, knowing what type you are dealing with can answer many questions and help you decide if a professional re-mediator is right for you. SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Re-mediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. We do everything from testing, to re-mediating and to putting everything back to the way it was. Mold is nothing to play with, if disturbed the spores can spread. Do not hesitate to ask us some questions.

SERVPRO of Haines City/Polk City makes it "Like it never even happened." Give us a call to find out more about the services we offer.

Call:  863-236-3553

Winter Haven Community Fest 2019 Follow-up

4/2/2019 (Permalink)

SERVPRO Booth at 2019 Winter Haven Community Fest

We here at SERVPRO of Haines City/Polk City would like to thank everyone who attended the 5th annual Community Fest in Winter Haven's lovely new park.  

A great time was had by all.  We met a lot of great people and had a lot of fun with the kids.  We hope to see you all there next year and for many years to come.

First of all, thank you everyone that came out to join us for the community fest in Winter Haven. We got a lot of great photos and met some pretty amazing people of our community. To give a number on how many great people, 5,000- 6,000 attended the event.

SERVPRO would like to remind you that we are a fire, water and mold restoration company. We also offer a lot of other great services like Deep cleanings, carpet cleaning and Bio-hazard Cleanups. If you have a question regarding any of our services please give us a call. We are always here to help. 

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Re-mediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water , we are always here to help.

Community Fest 2019 Follow-Up

3/28/2019 (Permalink)

Community Fest 2019

We here at SERVPRO of Haines City/Polk City would like to thank everyone who attended the 5th annual Community Fest in Winter Haven's lovely new park.  

A great time was had by all.  We met a lot of great people and had a lot of fun with the kids.  We hope to see you all there next year and for many years to come.

First of all, thank you everyone that came out to join us for the community fest in Winter Haven. We got a lot of great photos and met some pretty amazing people of our community. To give a number on how many great people, 5,000- 6,000 attended the event.

SERVPRO would like to remind you that we are a fire, water and mold restoration company. We also offer a lot of other great services like Deep cleanings, carpet cleaning and Bio-hazard Cleanups. If you have a question regarding any of our services please give us a call. We are always here to help. 

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Remediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water , we are always here to help.

You Tube Interview with Chris and Jennifer Brill

3/28/2019 (Permalink)

When water damages you home or business time is critical, and shopping for a contractor is not a luxury you can afford. Chris Brill who owns SERVPRO of Haines City/Polk City along with his wife Jennifer were recently interviewed and asked about tips on how to select a water restoration contractor. Click the link to see what his suggestions are:

https://www.youtube.com/watch?v=OPHCGCFVWrQ

SERVPRO of Haines City/Polk City is always here to help, and if you feel the video is helpful, please "like it". 

If you have any questions regarding any issue regarding water, fire, mold or bio-hazard clean-up don't hesitate to contact us at 863-236-3553

All SERVPRO franchises are independently owned and operated, let us show you we strive to be the Premier Restoration Company in Central Florida.

Water Damage and Mold Remediation

3/28/2019 (Permalink)

When your Haines City/Polk City business has water damage from flooding or leaks, you need the company that can respond immediately and has the expertise and equipment to properly restore your property. SERVPRO of Haines City/Polk City uses advanced water damage inspection and extraction equipment to help them find the moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

It only takes a small water leak, or even excess humidity, for mold to form in your Winter Haven business. Then, mold can spread quickly through the property in as little as 48 hours. Mold can produce allergens and irritants, and it has the potential to cause other health effects. If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to re-mediate your mold infestation.

Licensed Mold Re-Mediator

3/28/2019 (Permalink)

There are many different types of mold, knowing what type you are dealing with can answer many questions and help you decide if a professional re-mediator is right for you. SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Re-mediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. We do everything from testing, to re-mediating and to putting everything back to the way it was. Mold is nothing to play with, if disturbed the spores can spread. Do not hesitate to ask us some questions. SERVPRO of Haines City/Polk City makes it "Like it never happened." Give us a call to find out more about the services we offer.

Call:  863-236-3553

Mold Discovery

5/29/2018 (Permalink)

Mold Damage

This is a photo of mold that was discovered under the carpet of a home in Lakeland, FL. In the photo notice the discoloration of the flooring. This was caused by a leak in the roof that went undetected for a substantial amount of time. The homeowner called SERVPRO out to take care of the problem. The customer was thrilled to know that all the mold was gone, and his house was back to the way it was before the mold.

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Remediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-551-5004, we are always here to help.

Severe Thunderstorm Watch vs Warning

5/23/2018 (Permalink)

http://www.spc.noaa.gov

With the upcoming hurricane season and tropical weather, it is always important to keep up on what’s happening in your area. One of the biggest questions asked is, what is the difference between a severe thunderstorm watch and a severe thunderstorm warning? A Severe thunderstorm watch is issued by the SPC (Storm Prediction Center) and means that there is potential for the development of thunderstorms that can produce large hail or damaging winds. When a severe thunderstorm is in progress or has developed and is shown on your local news radar it is called a severe thunderstorm warning.

 SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Remediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-551-5004, we are always here to help.

Suspect Mold?

4/27/2018 (Permalink)

If you suspect mold in your home give SERVPRO a call. We will be able to assist you in determining if you have mold even If you don’t see it. Our tests are accurate and to the point. It will tell you what kind of mold you have and how many spores, after that we will take it from there. We are always here to help. Don't hesitate to call and ask questions, we are certified mold remediators. 

SERVPRO of Haines City/ Polk City is a Florida State licensed Certified Building Contractor, Mold Remediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-551-5004, we are always here to help

Dealing with Mold?

4/27/2018 (Permalink)

If mold is a problem in your home give SERVPRO a call. We are always here to help. Whether it is a small spot that you noticed at the bottom of your drywall or a very large spot at the top of your drywall. No matter the place or the size, we will be able to set up an appointment for you with one of our certified managers, to come out and inspect the area. Don’t hesitate to call, we are always here to help.  

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Remediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-551-5004, we are always here to help.

Commercial Services

4/27/2018 (Permalink)

Dealing with mold, fire or water damage at your facility? Call SERVPRO! We are always here to help. If you own a commercial building and have had any of the listed damages, we can assist you. Below is a list of additional services we provide.

  • Fire, Smoke and Soot Cleanup and Restoration
  • Water Removal, Dehumidification & Renovation
  • Mold Mitigation, Remediation & Renovation
  • Catastrophic Storm Response
  • Move Outs and Contents Restoration
  • Contents Claim Inventory
  • Air Duct and HVAC Cleaning
  • Carpet and Tile Floor Cleaning and Care
  • Upholstery Cleaning and Care
  • Ceiling and Wall Cleaning
  • Odor Identification and Deodorization
  • Renovations

Our goal is to focus on excellent customer service and to provide expert remediation, restoration and cleaning services in a timely manner and at a fair price. Our vision is to be the premier cleaning and restoration company in our industry and we take great pride in our reputation.

Leading Cause for House Fires

4/27/2018 (Permalink)

A house fire can be caused by many things but one of the leading causes are cooking equipment. Stoves, Microwaves, Burners, they all have the potential to cause some serious damage. Knowing some safety tips when using these items can prevent fires. If you are cooking something, never leave it unattended, always keep a fire extinguisher in your home, be cautions when cooking with grease and never put metal in a microwave. If you have any damages call SERVPRO.

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Remediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-551-5004, we are always here to help.

Source: https://www.nfpa.org/Public-Education/By-topic/Top-causes-of-fire 

We Are SERVPRO

4/27/2018 (Permalink)

There are many different types of mold, knowing what type you are dealing with can answer many questions and help you decide if a professional remediator is right for you. SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Remediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. We do everything from testing, to remediating and to putting everything back to the way it was. Mold is nothing to play with, if disturbed the spores can spread. Do not hesitate to ask us some questions. SERVPRO of Haines city/Polk City makes it like it never happened. Give us a call to find out more about the services we offer.

Community Fest- Follow Up

4/20/2018 (Permalink)

Community Fest

First of all, thank you everyone that came out to join us for the community fest in Winter Haven. We got a lot of great photos and met some pretty amazing people of our community. To give a number on how many great people, 5,000- 6,000 attended the event.

SERVPRO would like to remind you that we are a fire, water and mold restoration company. We also offer a lot of other great services like Deep cleanings, carpet cleaning and Bio-hazard Cleanups. If you have a question regarding any of our services please give us a call. We are always here to help. 

SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Remediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-551-5004, we are always here to help.

Central Florida Fires

4/20/2018 (Permalink)

Central Florida Current Fire Incidents

Never throw a lit cigarette in a wooded area, never leave a fire unattended, always practice fire safety. Things you should know about a fire. It needs key ingredients to be a fire: Heat, Fuel and Oxygen. Without these a fire won’t burn.

Safety tip of the day: When burning Brush always keep a water hose close by. It also helps to wet the ground around the fire to keep it from spreading.

 SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Remediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-551-5004, we are always here to help.

The Picture attached is the current Fire Incidents reported today. 

Photo Credit: Florida Forest Services. 

http://tlhforucs02.doacs.state.fl.us/fmis.dataviewer 

Mold Remediation in Florida

3/16/2018 (Permalink)

Mold Damage

Mold remediation licensing laws now are established in the states of TexasLouisianaFloridaMarylandNew York and Washington, DC. In Florida mold remediation has two certifications dictated by state stature. The steps are as follows

1. Have a FL State Certified Mold Assessor evaluate & write a protocol for remediation

2. Contract with a FL State Certified Mold Remediator to perform work per protocol.

3. Have Mold Assessor that wrote protocol verify and provide clearance examination to insure that mold has been re-mediated.

SERVPRO of Haines City/ Polk City is proud to have both FL State Certified Mold Assessor & Mold Remediator on staff.

SERVPRO of Haines City/ Polk City is also a Florida State Licensed Contractor CBC-1259536, so we can truly make it "Like it never even happened."

Call us, we are always here to help. 863-236-3553

BOMA

3/16/2018 (Permalink)

Chris Brill, President SERVPRO of Haines City/ Polk City is a member of Building Owners & Management Association of Tampa Bay, FL. BOMA is the premier  association linking owners, managers & vendors in the commercial/industrial property industry.

The Building Owners and Managers Association (BOMA) International is a federation of 90 BOMA U.S. associations and 18 international affiliates. Founded in 1907, BOMA represents the owners and managers of all commercial property types including nearly 10.5 billion square feet of U.S. office space that supports 1.7 million jobs and contributes $234.9 billion to the U.S. GDP. Its mission is to advance a vibrant commercial real estate industry through advocacy, influence and knowledge.

BOMA International is a primary source of information on building management and operations, development, leasing, building operating costs, energy consumption patterns, local and national building codes, legislation, occupancy statistics, technological developments and other industry trends.

Check out the website.

http://bomagtb.org/index.php

Spring Break

3/16/2018 (Permalink)

Looking for something to do this spring break? The beach is an option.

Windows down, cool wind in your hair, iced drink in your hand and toes in the sand. These are the words of spring. Spring break is right around the corner! excited yet?

SERVPRO of Haines City/ Polk City wants you to know that we are a 24-hour emergency response company. If you have a pipe break, dishwasher leak, fire, sewer back up that has caused sewage to travel throughout your home, or any other emergency services needed for your home, please feel free to give us a call. We are always here to help. 

SERVPRO of Haines City/ Polk City is a Florida State Licensed Certified Building Contractor, Mold Remediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. We are a BBB Accredited Business.

IICRC Certified Firm

3/14/2018 (Permalink)

IICRC Certified Firm 2018

SERVPRO of Haines City has been an IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified firm for ten years. The IICRC sets the gold standards for the Cleaning and Remediation industry, of which SERVPRO is an industry leader. The following is from the IICRC official website (http://www.IICRC.org).

”IICRC Certified Firms have earned the right to display the cleantrust logo as a symbol of quality. In order to achieve IICRC-certified status, firms must meet a rigorous list of standards in business ethics and expertise.

"IICRC Certified Firms must:

"• Present accurate information to consumers and conduct business with honesty and integrity.

"• Require a technician on all jobs who has been formally trained and passed all required tests.

"• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

"• Maintain liability insurance to protect all parties in the event of an accident.

"• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

"The IICRC actively pursues relationships with fiber producers, carpet and fabric mills, furnishing manufacturers and retailers, and others affiliated with the industry. The use of IICRC-certified service professionals is specified in leading manufacturers’ maintenance brochures and warranties.”

SERVPRO of Winter Haven is honored to count it among the select organizations to receive this certification. We will continue to offer the same standard of excellence that you have come to expect, but now we have the IICRC stamp of approval to back that up. 

Emergency Preparation

3/14/2018 (Permalink)

You may need to survive on your own after an emergency. This means having your own food, water and other supplies in sufficient quantity to last for at least 72 hours. Local officials and relief workers will be on the scene after a disaster but they cannot reach everyone immediately. You could get help in hours or it might take days. Depending on the nature of the disaster road conditions may prevent help from arriving in a timely manner. 

Additionally, basic services such as electricity, gas, water, sewage treatment and telephones may be cut off for days or even a week, or longer. Your supplies kit should contain items to help you manage during these outages.  If the power goes out keep your pipes from freezing by shutting off the valve that allows water to come into your home. Then, open any drain valves and all faucets and let them run until the pipes are empty (it's helpful to identify these valves in advance). Next, flush all toilets and pour denatured alcohol into toilets and sinks to prevent water in the traps from freezing. Do NOT use automotive antifreeze in case there's trouble with your water system; you don't want the antifreeze to contaminate your drinking water. You may, however, use nontoxic antifreeze that's made for winterizing motor homes.

Be prepared for a power outage by keeping necessary items centrally located in your home. Take the time to ensure that everyone in your family is aware of the "kit." Periodically check your kit to see that batteries operate properly. The following is a list of items that are suggested to keep on hand:

  1. Flashlights for each family member
  2. Battery-operated radio and clock
  3. Extra batteries
  4. Containers of bottled water
  5. Canned, freeze-dried or dehydrated food, powdered milk, baby supplies for infants
  6. Non-electric can opener
  7. List of important phone numbers
  8. First-aid kit

Following a disaster, there may be power outages that could last for several days. Stock canned foods, dry mixes and other staples that do not require refrigeration, cooking, water or special preparation. Be sure to include a manual can opener and eating utensils. The following items are suggested when selecting emergency food supplies. You may already have many of these on hand.

  • Store at least a three-day supply of non-perishable food.
  • Choose foods your family will eat.
  • Remember any special dietary needs.
  • Avoid foods that will make you thirsty.
  • Choose salt-free crackers, whole grain cereals and canned foods with high liquid content.
  • Ready-to-eat canned meats, fruits, vegetables and a can opener
  • Protein or fruit bars
  • Dry cereal or granola
  • Peanut butter
  • Dried fruit
  • Nuts
  • Crackers
  • Canned juices
  • Non-perishable pasteurized milk
  • High energy foods
  • Vitamins
  • Food for infants
  • Comfort/stress foods

These and many other helpful tips are available at ready.gov. SERVPRO of Haines City/Polk City is a Florida State licensed Certified Building Contractor, Mold Remediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us at 863-236-3553, we are always here to help.

Community Fest

2/16/2018 (Permalink)

SERVPRO Booth

SERVPRO of Winter Haven, Haines City, Polk City would like to invite you to come on over to the 2018 Winter Haven Community Fest in downtown Winter Haven. It's a good Free Family Event for all ages. There will be entertainment, games, food and more If anyone wants to check us out and stop by our booth, below is the location and time of the event.

Community Fest 2018 Saturday, March 03, 2018 11:00 AM - 4:00 PM EST Central Park in Downtown Winter Haven Winter Haven, FL.

Come Join Us!

SERVPRO of Winter Haven is a Florida State Licensed Certified Building Contractor, Mold Remediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. We are a BBB Accredited Business.

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